Telecaller

3 months ago


Kochi Kerala, India Code9 Technologies Full time

**Key Responsibilities**:

- Make outbound calls to potential clients to introduce the company and make them customers
- Maintain a high level of customer service and professionalism in all interactions.
- Achieve daily and monthly targets for calls and conversions.
- Accurately update and maintain customer information in the database.
- Handle customer inquiries and resolve any issues promptly and efficiently.
- Collaborate with the sales team to develop strategies for reaching sales goals.
- Provide feedback and insights on call performance and customer interactions to improve processes and outcomes.

**Requirements**:

- Proven experience in an international BPO, particularly in outbound projects.
- Excellent command of English, both spoken and written.
- Strong communication and interpersonal skills.
- Ability to handle rejection and remain resilient.
- Proficiency in using CRM software and other relevant tools.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced environment and meet targets.

**Preferred Qualifications**:

- Previous experience in a sales-driven role.
- Familiarity with the retail industry.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Comprehensive training and development programs.
- Opportunity to work in a dynamic and supportive team environment.
- Career growth opportunities within the company.

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Morning shift

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- International voice process: 2 years (preferred)
- total work: 2 years (preferred)

**Language**:

- English, Hindi, Malayalam (preferred)


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