Maintenance Executive/ Supervisor

2 weeks ago

Mumbai, India Moove Full time

**About Moove**

Moove is on a mission to make Africa and other emerging markets more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 cities in emerging markets. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector.

**About the Role**

Moove is looking for an experienced leader with strong business acumen and an entrepreneurial attitude to be the Fleet Maintenance Authorization Agent, reporting to the Maintenance Manager. As a proven result-driven person, the Fleet Maintenance Authorization Agent will be charged with effectively communicating with external stakeholders.

As a Fleet Maintenance Authorisations Agent; you will be responsible to take calls from dealers and repair facilities requesting authorization to conduct maintenance; service and repairs on our fleet. You are required to ensure that the work being done on these transactions are relevant and within cost targets. You are to issue orders and approve the invoices against these orders for final payments.

**The Opportunity**

**What You’ll Be Doing**
- Coordinate, schedule, and audit vehicle maintenance repairs, to include preventative, mechanical, and electrical repairs to the fleet.
- Take calls from suppliers seeking authorization to conduct maintenance and repairs.
- Scrutinize supplier quotes to ensure optimal pricing in each market and ensure that maintenance being done is valid and appropriate
- Ensure quality, compliance, and safety of Moove's assets
- Control and monitor repair costs (parts and labor) in line with the maintenance fund
- Negotiate goodwill claims from OEM for repairs that are just outside of the warranty parameters
- Process the Insurance claims in line with Policy requirements and report on them effectively as and when required
- Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe
- Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that uptime of Fleet is maximized
- Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies
- Ad Hoc investigations and solutions as required from time to time What You will need for this position
- Competent in Motor Mechanics
- 1-2 years of fleet maintenance experience preferred.
- Associates or Technical degree in Motor Mechanics would be advantageous
- Hands-On Fleet Industry Experience is a must
- Strong customer service and organizational skills required
- Attention to detail is compulsory

**Who You'll Be Working with**:
Directly reporting to our Maintenance Manager and closely working with our Fleet Operations Team.

**About the team**

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better.

Moove is strongly committed to diversity within its community.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

**EEO Statement**: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.

**Moove’s Vision**: Moove is a mobility asset finance company and is Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise vehicle ownership and empower mobility entrepreneurs across Africa and beyond.

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