Tellecaller

1 month ago

Simmakkal Madurai Tamil Nadu, India Jarin Corporate Solutions Pvt Ltd Full time

We are looking for enthusiastic, goal-oriented Telecallers to join our team. As a Telecaller, you will be responsible for making outbound calls to potential customers, following up on leads, and offering products or services. This entry-level role is ideal for individuals looking to gain experience in customer service, sales, and communication.

**Key Responsibilities**:

- **Make Outbound Calls**: Contact prospective customers via phone calls to introduce our products/services.
- **Lead Conversion**: Follow up on leads provided by the company and convert them into sales or potential clients.
- **Build Customer Relationships**: Establish and maintain positive customer relationships, providing information about products, services, and promotions.
- **Data Recording**: Record customer details, call outcomes, and feedback for follow-up and analysis.
- **Achieve Targets**: Meet daily and monthly targets for call volume and lead conversion.
- **Customer Queries**: Address customer questions and resolve any initial concerns about the product or service.

**Requirements**:

- **Education**: Any Degree.
- **Communication Skills**: Good verbal communication skills in [insert required languages, e.g., Tamil and English].
- **Customer-Oriented**: Friendly and confident phone manner with a focus on customer satisfaction.
- **Basic Computer Skills**: Ability to use MS Office and basic CRM software (training will be provided).
- **Goal-Driven**: Ability to work towards and meet daily and monthly targets.

**Preferred Skills**:

- **Problem-Solving**: Ability to handle objections and deal with different types of customer personalities.
- **Team Player**: Work well in a team-oriented environment and collaborate effectively.

**Benefits**:

- Competitive salary and incentive-based bonuses.
- Training and development programs to build telecalling and customer handling skills.
- Opportunity for career growth within the company.

**Job Types**: Full-time, Fresher

Pay: From ₹10,500.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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