Store Assistant
7 months ago
**Job Title**: Store Incharge
**Job Summary**:
The Store Incharge plays a pivotal role in overseeing the day-to-day operations of the store, ensuring smooth functioning, optimal customer satisfaction, and efficient utilization of resources. They are responsible for managing inventory, supervising staff, maintaining a clean and organized store environment, and driving sales to meet targets.
**Key Responsibilities**:
- **Inventory Management**:
- Maintain accurate records of inventory levels, including stock counts, receipts, and adjustments.
- Monitor stock movement and coordinate with procurement to ensure timely replenishment.
- Conduct regular stock audits to minimize discrepancies and losses.
- Implement inventory control measures to optimize stock turnover and minimize obsolete stock.
- **Staff Supervision and Training**:
- Recruit, train, and supervise store personnel, including sales associates and support staff.
- Delegate tasks effectively and ensure adherence to work schedules.
- Provide ongoing training and development opportunities to enhance staff skills and product knowledge.
- Conduct performance evaluations and provide constructive feedback to improve employee performance.
- **Customer Service**:
- Ensure high levels of customer satisfaction by providing prompt and courteous service.
- Address customer inquiries, complaints, and feedback in a timely and professional manner.
- Lead by example in delivering exceptional customer service and resolving customer issues effectively.
- Implement strategies to enhance the overall customer experience and build customer loyalty.
- **Sales and Marketing**:
- Set sales targets and develop strategies to achieve sales goals.
- Analyze sales data and market trends to identify opportunities for growth.
- Plan and execute promotional activities, sales events, and marketing campaigns to drive foot traffic and sales.
- Monitor competitor activities and market conditions to adjust sales strategies accordingly.
- **Store Operations**:
- Ensure the proper functioning of all store equipment, including POS systems, cash registers, and security systems.
- Maintain cleanliness and organization throughout the store, including displays, shelves, and storage areas.
- Ensure compliance with health and safety regulations, including proper handling of hazardous materials and adherence to sanitation standards.
- Manage store expenses and budgets, including payroll, utilities, and maintenance costs.
- **Vendor Management**:
- Establish and maintain relationships with vendors and suppliers to ensure timely delivery of products and services.
- Negotiate pricing, terms, and contracts with vendors to optimize profitability.
- Monitor vendor performance and resolve any issues or discrepancies as needed.
**Qualifications and Skills**:
- Proven experience in a similar role, preferably in retail management.
- Strong leadership and managerial skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal abilities.
- Sound knowledge of retail operations, inventory management, and customer service principles.
- Ability to analyze data, identify trends, and make data-driven decisions.
- Flexibility to work evenings, weekends, and holidays as required.
- Bachelor’s degree in business administration, retail management, or a related field (preferred).
This job description serves as a guideline for the responsibilities and qualifications expected of a Store Incharge. Specific duties and requirements may vary depending on the organization and the nature of the retail business.
**Salary**: ₹8,086.00 - ₹27,315.60 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
**Speak with the employer**
+91 9597830806
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