Tele Caller Executive

5 months ago


Nagpur Maharashtra, India Inarrch Technologies Full time

**Communication Skills**: Strong verbal communication skills are essential for telecalling jobs. You need to be able to articulate clearly, listen attentively, and effectively convey information over the phone.
- **Product/Service Knowledge**: Depending on the nature of the job, you may need to have a good understanding of the products or services offered by the company you're representing. This helps you answer queries and provide relevant information to callers.
- **Customer Service Skills**: Telecalling often involves dealing with customer inquiries, complaints, or providing support. Therefore, having good customer service skills, such as patience, empathy, and problem-solving abilities, is crucial.
- **Scripting and Training**: Many telecalling jobs provide scripts or guidelines to follow during calls. You may also receive training on how to handle various situations, objections, or FAQs effectively.
- **Target-oriented**: In some telecalling roles, there may be targets or quotas to meet, such as a certain number of calls made per day or sales targets. Being able to work under pressure and meet these targets is important.
- **Technology Proficiency**: You should be comfortable using telecommunication systems, CRM software, and other tools required for telecalling tasks.
- **Time Management**: Efficiently managing your time during calls is essential to ensure productivity and meet targets.
- **Professionalism**: Maintaining a professional and courteous demeanor throughout calls is key to leaving a positive impression on callers and representing the company well.
- **Follow-up**: Sometimes, telecalling involves following up with leads or customers. Keeping track of these interactions and following up as necessary is important for maintaining customer relationships.
- **Compliance**: Depending on the industry and location, there may be regulations or compliance requirements regarding telecalling practices. It's essential to be aware of and adhere to these regulations.

**Job Types**: Full-time, Fresher

**Salary**: ₹8,000.00 - ₹10,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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