Sales Representative
7 months ago
**Product Knowledge**: A sales representative must have in-depth knowledge of the home appliances they are selling, including features, specifications, benefits, and pricing. They should be able to effectively communicate this information to customers and address any inquiries or concerns they may have.
- **Customer Engagement**: Sales representatives are responsible for engaging with customers, both in-person and over the phone, to understand their needs and preferences. They must be skilled in building rapport with customers, actively listening to their requirements, and recommending suitable products that meet their needs.
- **Sales Presentations**: Sales representatives conduct product demonstrations and presentations to showcase the features and benefits of home appliances to potential customers. They highlight the value proposition of the products and explain how they can improve the customers' daily lives.
- **Lead Generation**: Generating leads through various methods such as cold calling, prospecting, networking, and attending trade shows or events is a crucial aspect of the job. Sales representatives actively seek out new opportunities to expand the customer base and increase sales.
- **Customer Relationship Management**: Building and maintaining strong relationships with customers is essential for repeat business and customer loyalty. Sales representatives follow up with customers after the sale to ensure satisfaction, address any issues, and foster long-term relationships.
- **Order Processing**: Sales representatives handle the entire sales process from initial inquiry to closing the sale. This includes processing orders, preparing sales contracts or agreements, and ensuring timely delivery of products to customers.
- **Market Research**: Staying informed about market trends, competitor activities, and customer preferences is important for success in sales. Sales representatives conduct market research to identify opportunities for growth and develop strategies to stay ahead in the competitive marketplace.
- **Performance Tracking**: Sales representatives track their sales performance against targets and goals set by the company. They analyze sales data, identify areas for improvement, and develop action plans to achieve or exceed sales targets.
- **Customer Service**: Providing excellent customer service is a key responsibility of a sales representative. They handle customer inquiries, resolve complaints or issues, and ensure a positive customer experience throughout the sales process.
- **Documentation and Reporting**: Sales representatives maintain accurate records of sales activities, customer interactions, and sales transactions. They prepare sales reports, forecasts, and other documentation to keep management informed about sales performance and market trends.
**Job Type**: Permanent
**Salary**: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
Shift:
- Day shift
Supplemental pay types:
- Commission pay
Travel requirement:
- Up to 50% travel
**Experience**:
- Sales: 1 year (required)
- sales representative: 1 year (required)
Ability to Commute:
- Pallavaram, Chennai, Tamil Nadu (required)
Ability to Relocate:
- Pallavaram, Chennai, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9790831910
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