Call Centre Executive
2 weeks ago
Answering questions about flight schedules, prices, and other airline information that helps customers book travel plans
- Processing customer reservations by confirming details with customers via phone or computer
- Processing refunds for delayed or cancelled flights by communicating with travel agencies or airlines to obtain authorisation for refunds
- Processing claims for lost or damaged luggage by gathering information about the damage or loss from passengers and submitting claims to insurance companies on behalf of airlines
- Scheduling flight crews by contacting pilots and dispatchers to relay information about flight changes or delays
- Providing information about airport facilities, such as locations of gates, luggage carts, and restrooms
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
**Speak with the employer**
+91 8547746503
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