Chat Process
5 months ago
**Greetings From Tech Mahindra**
**Urgent requirement of Customer Care Associates (Chat Process) for a renowned e-commerce platform**
Salary**:Up to 2.2 LPA (16.5K in hand)**
- Decent communication skills are required.
- Education Qualification: 12th/UP/PG
- Fresher can also apply.
- 6 Days working
- Rotational Shifts / Rotational weekly off
- Can facilities
- WORK FROM OFFICE (Noida)
**Responsibilities**:
- Handle customer complaints, provide appropriate solutions over live chat sessions.
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
**For more information, please contact**:
Office Address**:7th Floor, A8 - Tech Mahindra, Knowledge Boulevard, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh - 201309**
Regards,
**Monti Arya**
**Salary**: ₹180,000.00 - ₹220,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
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