Bpo Agent

Required Profile -**Customer Support Agent** Process Type - **Voice Process, Healthcare** Eligibility - **Any Graduate ,Any Stream** Salary - **360000 Max (PP 6000 INR ) (30000 Per Month )** Experience - **Min 1-2 Year Anaesthesia/ Health care /AR Calling BPO Experience** Location**:Hyderabad** Shift & Weekly off - Rotational Shift - 9 Hours - Day...

BPO Customer service International Call centre US Shift Excellent communication skills Should have computer and internet knowledge / Knowledge of billing UG and any Grad with min 1 Year International BPO Exp. Work from Office Only 5 days per week / split week off 12 - 17 months Experience - 400,000 (25000 in training / 28000 on production floor) -...

**Job Description (Voice): Customer Support Advisor** **Responsibilities**: Basic Telephone Etiquette and basic computer skills Good Communication skills in English and Hindi Responsible to provide excellent customer service, solving questions and complaints related to customer queries Responsible for handling calls from new and existing customers...

he BPOis a business process outsourcing company that hires call center agents to provide customer service for their clients. These companies outsource their customer service jobs to call centers or BPOs that are located outside the U.S. BPOs are usually based in India, the Philippines, Eastern Europe, and other locations where labor costs are lower than in...

**Job Description (Voice): Customer Support Advisor** **Responsibilities**: Basic Telephone Etiquette and basic computer skills Good Communication skills in English and Hindi Responsible to provide excellent customer service, solving questions and complaints related to customer queries Responsible for handling calls from new and existing customers...

_Roles of Analysts for Call Centers or Contact Center Quality Assurance_. Quality analysts ensure that agents provide quality service in line with organisational objectives. Optimised quality assurance will increase agents' efficiency through behaviour modification, enhance the quality of service to customers and improve close rates._ - _1. Monitoring calls...

_Roles of Analysts for Call Centers or Contact Center Quality Assurance_. Quality analysts ensure that agents provide quality service in line with organisational objectives. Optimised quality assurance will increase agents' efficiency through behaviour modification, enhance the quality of service to customers and improve close rates._ - _1. Monitoring...

**Roles & Responsibilities**: 1 Year customer support in international BPO **Must Have Skills-** BPO Customer service International Call centre US Shift Excellent **communication skills ** Should have computer and internet knowledge / Knowledge of billing UG and any Grad with min 1 Year International BPO Exp. Work from Office Only 5 days per week / split...

Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the...

Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the...

**#Greatmindsdontthinkalike**: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. **About the Role!*** We...

Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script. - Analyzing and reporting customer data to devise new strategies or update the existing ones - Making appointments that fit into the schedule of the client and the customer. - Informing the customers about updates, deals,...

**Responsibilities**: - Manage the day-to-day operations of the call center to ensure a streamlined and efficient customer service experience. - Develop and implement processes to improve customer satisfaction, reduce resolution time, and increase agent productivity. - Monitor and coach team members to ensure they meet performance metrics, including call...

RoleCustomer Support Agent -RCM VoiceLocationHyderabadPosition summaryA customer support agent in this role responds to customer queries over the phone and email and provides support and resolution to existing/new queries on services provided by the client.The agent will play an integral role in improving the customer experience by providing fast, friendly,...

Role Customer Support Agent - RCM Voice Location Hyderabad Position summary A customer support agent in this role responds to customer queries over the phone and email and provides support and resolution to existing/new queries on services provided by the client. The agent will play an integral role in improving the customer experience by providing...

Role Customer Support Agent - RCM VoiceLocation HyderabadPosition summaryA customer support agent in this role responds to customer queries over the phone and email and provides support and resolution to existing/new queries on services provided by the client.The agent will play an integral role in improving the customer experience by providing fast,...

About ClientOur Client provides innovative and transformative customer care and customer experience solutions to the world’s leading brands. There are more than 35,000 people who are part of the client family in 42 locations in North America, Asia, Europe and the Caribbean.Founded in 1998 in Los Angeles, client expanded operations into global area Today...

Job Description About Client Our Client provides innovative and transformative customer care and customer experience solutions to the world’s leading brands. There are more than 35,000 people who are part of the client family in 42 locations in North America, Asia, Europe and the Caribbean.Founded in 1998 in Los Angeles, client expanded operations into...

Job ID/Reference CodePROGEN-EXTERNAL-174693Work Experience 8-11 YearsJob TitleIT Delivery Responsibilities 10-15 years of PEGA experience.•Must be Pega8.x Application Design and Development with LSA certification by PEGA•Working experience on Application Architecture, Design and should be able to convert business requirements into design..•Working...

**We are hiring!!!** **Process: Customer Care representative** **Location: HITEC City, Hyderabad** **Experience: Minimum 7months of International BPO Experience** **Qualification: Any Graduate / UG drop. Should not be pursuing regular / part time course** **2-way cab facility** **Excellent Communication skill i n English** **Working Days : 5 days per...