Student Support Executive

5 months ago

Chandigarh, India Chandigarh University Full time

**Title**: Job Description - Student Support Executive at Chandigarh University

**Introduction**:
Chandigarh University, renowned for its commitment to quality education and holistic development, is seeking a motivated and empathetic Student Support Executive to join our dynamic team. As a Student Support Executive, you will play a vital role in providing guidance, assistance, and solutions to students, ensuring their smooth transition into university life and addressing any concerns they may have throughout their academic journey.

**Responsibilities**:
**2. Transition Support**: Help students adapt to university life by providing accurate information on academic programs, enrollment procedures, university policies, and campus resources.
**3. Problem Resolution**: Identify, assess, and resolve student issues such as administrative errors, enrollment issues, or concerns regarding coursework, grades, and academic challenges.
**4. Academic Guidance**: Collaborate with faculty and academic advisors to offer appropriate guidance to students in selecting courses, understanding degree requirements, and planning their academic progression.
**5. Mentorship**: Foster a supportive and nurturing environment for students by offering mentorship and guidance on personal, academic, and career development matters.
**6. Documentation and Record Keeping**: Maintain accurate and up-to-date student records, including inquiries, interactions, and resolutions, using the university's student management systems in compliance with data protection regulations.
**7. Feedback Collection**: Regularly collect feedback from students to identify areas for improvement in university services and propose possible enhancements or changes.
**8. Event Coordination**: Assist in organizing university events, seminars, workshops, and orientations to facilitate student engagement and create a sense of community.
**9. Collaboration**: Collaborate with other departments, including admissions, finance, and academic departments, to ensure seamless communication and cohesive support systems for students.
**10. Professional Development**: Stay updated with university policies, procedures, and programs to provide accurate information and maintain a strong knowledge base.

**Requirements**:
**1. Education**: Bachelor's degree in any discipline (Degree in education, psychology, or related fields is preferred but not mandatory).
**2. Excellent Communication**: Exceptional verbal and written communication skills in English to interact effectively with a diverse student population and address their concerns empathetically.
**3. Empathy and Supportive Nature**: Display empathy, patience, and a supportive attitude towards student issues and concerns.
**4. Problem-Solving Skills**: Ability to identify, analyze, and resolve problems efficiently, considering the students' best interests and adhering to university policies.
**5. Collaborative Skills**: Capability to work in a team-oriented environment, collaborating with various university departments to deliver optimal student support.
**6. Organizational Abilities**: Strong organizational skills to prioritize workload effectively, meet deadlines, and provide timely resolutions to students.
**7. Technological Proficiency**: Proficiency in MS Office Suite and familiarity with student management systems to maintain accurate records and handle administrative tasks.
**8. Confidentiality**: Ability to handle sensitive student information with utmost confidentiality and adhere to data protection regulations.
**9. Multitasking**: Demonstrated ability to handle multiple tasks simultaneously, maintain composure under pressure, and work effectively in a fast-paced environment.
**10. Flexibility**: Adaptability to work in shifts, including evenings and weekends, to accommodate student needs during peak periods.

Sounds exciting? Join Chandigarh University as a Student Support Executive and contribute significantly to the success of our students' academic journeys. Become a part of our dynamic team and experience a rewarding career in the field of higher education.

  • Student Support Executive

    6 months ago

    Chandigarh, India Chandigarh University Full time

    Ensure the support requested by the learners and provide suitable resolution in time. - Attend the support requests assigned and monitor the replies to make sure the learners are satisfied. - Coordinating the activities of the support team and other concerned departments - Need good communication skills to handle student's query, request and complaint. -...

  • Student Care Executive

    5 months ago

    Chandigarh, India Chandigarh University Full time

    Are you passionate about helping students succeed and thrive in their academic and personal lives? Are you an empathetic and caring individual who loves working in a fast-paced and dynamic environment? If so, then we have the perfect job for you! Chandigarh University is currently seeking a dedicated and enthusiastic Student Care Executive to join our...

  • Student Counselor Marketing Executive

    6 months ago

    Chandigarh, India Green Waves Institute and Immigration LLP Full time

    **Job Title**: Student Counselor cum Marketing Executive **Company**: APEXGLOBE Consultants **Location**: Sector 34-A, Chandigarh **Job Type**: Full-time APEXGLOBE Consultants, a leading education consultancy firm based in Chandigarh, is seeking a dynamic individual to join our team as a Student Counselor cum Marketing Executive. As a Student Counselor...

  • Student Care Executive

    6 months ago

    Chandigarh, India Chandigarh University Full time

    Student care executive works in confidential settings with individuals who are experiencing personal difficulties, to help them overcome their problems and to make appropriate changes to their lives. Effective counseling skills are vital in this role, and student counselors should be able to confidently provide advice and guidance while creating a space...

  • Student Care Executive

    6 months ago

    Chandigarh, India Chandigarh University Full time

    Student care executive works in confidential settings with individuals who are experiencing personal difficulties, to help them overcome their problems and to make appropriate changes to their lives. Effective counseling skills are vital in this role, and student counselors should be able to confidently provide advice and guidance while creating a space...

  • Student Care Executive

    5 months ago

    Chandigarh, India Chandigarh University Full time

    Job description **Job Description**: - Provide guidance and assistance to students facing academic, personal, or emotional challenges. - Act as a point of contact for students in crisis and provide timely intervention and support. - Collaborate with counseling services and relevant authorities to address urgent student needs. - Manage and allocate...

  • Student Care Executive

    5 months ago

    Chandigarh, India Chandigarh University Full time

    Job description **Job Description**: - Provide guidance and assistance to students facing academic, personal, or emotional challenges. - Act as a point of contact for students in crisis and provide timely intervention and support. - Collaborate with counseling services and relevant authorities to address urgent student needs. - Manage and allocate...

  • Student Care Executive

    5 months ago

    Chandigarh, Chandigarh, India Chandigarh University, Gharuan Full time

    Ensure the support requested by the learners and provide suitable resolution in time. - Attend the support requests assigned and monitor the replies to make sure the learners are satisfied. - Coordinating the activities of the support team and other concerned departments - Need good communication skills to handle student's query, request and complaint. -...

  • Student Counselor

    5 months ago

    Chandigarh, India ApexGlobe Immigration Chandigarh Full time

    **Job Title: Marketing Executive - Student Visa Services** **Company Name: ApexGlobe Consultants** **Location: SCO 134-135-136, First Floor, Sector 34A, Chandigarh, India** **Contact: +91-98763-67800** Are you passionate about helping students achieve their dreams of studying abroad? ApexGlobe Consultants, a leading educational consultancy based in...

  • Student Counsellor

    5 months ago

    Chandigarh, India Chandigarh University Full time

    **Job Description**: - Provide guidance and assistance to students facing academic, personal, or emotional challenges. - Act as a point of contact for students in crisis and provide timely intervention and support. - Collaborate with counseling services and relevant authorities to address urgent student needs. - Manage and allocate resources effectively to...

  • Strategic Student Advocate

    1 week ago

    Chandigarh, Chandigarh, India TC Global Full time

    Job OverviewTc Global seeks an experienced Relationship Manager to join our team. This is a fantastic opportunity for someone who is passionate about education and wants to make a real difference in the lives of students.About the RoleDevelop strong relationships with students, understanding their goals and aspirations, and provide personalized support to...

  • Sales Support Executive

    4 weeks ago

    Chandigarh, India Shri Vile Parle Kelavani Mandal Full time

    **Sales Support Executive** Graduate with minimum 3-5 years’ work experience in marketing & sales role or experience in the relevant field. Location would be at Mumbai but should be willing to travel as required across India. Experience in Education /Services sector preferable. The incumbent will be responsible for - To visit and promote University/...

  • Student Visa Advisor

    4 weeks ago

    Chandigarh, Chandigarh, India Touchstone Educationals LLP Full time

    As a Student Visa Advisor at Touchstone Educationals LLP, you will play a crucial role in guiding international students through the complex process of obtaining a student visa for Canada and Australia.Key responsibilities include having a thorough understanding of the student visa application process for these countries, as well as possessing excellent...

  • Student Visa Counselor

    5 months ago

    Chandigarh, India International Academy Full time

    Responsibilities: - Supervise counseling sessions and support counselors in handling challenging student cases. - Ensure timely follow-ups with customers based on lead criticality. - Establish and maintain contacts with key external stakeholders in the market. - Manage the entire sales process for student enrollment, achieving allocated targets within set...

  • Student Recruitment Officer

    6 months ago

    Chandigarh, India Appli UK Ltd Full time

    Ours is B2B model Study Abroad Consultancy based in London, UK. We are hiring Student Recruitments Officers in India to represent our brand. As a student recruitment officer, you'll use your experience in study abroad consultancy to establish B2B network. You will implement new strategies to enhance our brand and contribute towards the expansion of our...

  • Student Visa Counselor

    4 weeks ago

    Chandigarh, Chandigarh, India Touchstone Educationals LLP Full time

    Job Title: Student Visa CounselorAbout the Role:We are seeking a highly skilled and experienced Student Visa Counselor to join our team at Touchstone Educationals LLP.Key Responsibilities:Should have student visa experience for Canada, Australia, and any third country.Should have complete knowledge of either Canada or Australia.Should have complete process...

  • Student Care Executive

    5 months ago

    Chandigarh, India Chandigarh University Full time

    # Handling queries of the students. Should have good knowledge of Excel. Should have good communication skills. Public dealing. Problem solving. Must have good command over Microsoft Excel. Must be Graduate in any stream. Fresher and Experienced both can apply. Can join immediately. **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 -...

  • Academic Coach for International Students

    5 days ago

    Chandigarh, Chandigarh, India Touchstone Educationals LLP Full time

    Company OverviewTouchstone Educationals LLP is a reputable educational institution with a strong presence in Punjab and Haryana, serving students for over two decades.About the JobWe are seeking an experienced Academic Coach to join our team in Chandigarh. As a key member of our coaching staff, you will provide expert guidance and support to international...

  • Student Advisor Edtech Industry

    5 months ago

    Chandigarh, Chandigarh, India Networkkings IT Services Pvt. Ltd. Full time

    Guide students in selecting appropriate courses based on their interests and career goals. - Conduct Zoom calls to provide educational counseling and support. - Provide information on job opportunities related to courses. - Maintain a positive attitude towards sales and targets. - Ensure excellent client handling and team collaboration. - Help craft...

  • International Student Visa Advisor

    4 weeks ago

    Chandigarh, Chandigarh, India Touchstone Educationals LLP Full time

    **Job Description**We are seeking a skilled and experienced Student Visa Expert to join our team at Touchstone Educationals LLP. The ideal candidate will have a deep understanding of student visa requirements for Canada, Australia, and other countries.**Key Responsibilities:**Provide expert guidance on student visa applications and processes.Develop and...