Travel Sales

2 months ago


Rajouri Garden Delhi Delhi, India galaxy job recruiter Full time

Designation: Travel Sales Executive/Consultant

Job description:
As a Travel Sales Consultant at our Online Travel Agency (OTA). Primary responsibility will be to assist customers in planning, organizing, and booking their travel

arrangements. Will work closely with clients to understand their travel preferences and provide expert

guidance to create customized itineraries that meet their needs. By offering exceptional customer

service and utilizing your in-depth knowledge of travel destinations, products, and services, will

contribute to the overall success of our travel company. Responsibilities:
1. Customer Service: Provide excellent customer service by actively listening to customers' travel

requirements, offering personalized recommendations, and addressing any inquiries or concerns

promptly and professionally. 2. Travel Planning: Understand customers' travel preferences, budgets, and special requirements

to create tailored travel itineraries that align with their needs. Offer expertise on popular

destinations, attractions, transportation options, and accommodations to enhance the travel

customers' inquiries into confirmed bookings by effectively promoting travel products and

services, negotiating prices, and closing sales. Utilize the booking system to make reservations

for flights, hotels, transfers, tours, and other travel-related services. 4. Product Knowledge: Stay updated on the latest travel trends, industry news, and product

offerings to provide accurate and up-to-date information to customers. Actively participate in

training programs and familiarize yourself with the OTA's supplier network to offer a wide range

of travel options. 5. Cross-Selling and Up-Selling: Identify opportunities to enhance customers' travel experiences by

recommending additional services, upgrades, or add-ons such as travel insurance, airport

transfers, sightseeing tours etc. 6. Relationship Building: Build and maintain strong relationships with clients to foster loyalty and

repeat business. 7. Documentation and Administration: Ensure accurate and timely documentation of customer

information, bookings, and financial transactions in the OTA's systems. Adhere to company

policies, procedures, and quality standards to maintain professionalism and data integrity. 8. Sales Targets and Performance: Meet or exceed sales targets and Key Performance Indicators

(KPIs) set by the OTA management. Regularly update your supervisor on sales progress, challenges faced, and strategies implemented to achieve targets. Qualifications:High school diploma or equivalent; a degree in tourism, hospitality, or a related field is a plus.Previous experience in a similar role, preferably as a travel consultant or sales representative.Strong knowledge of popular travel destinations, airlines, hotels, and tour operators.Proficiency in using computer reservation systems, booking platforms, and office software.Excellent communication and interpersonal skills to build rapport with customers and colleagues.The customer-focused mindset with a passion for delivering exceptional service.Ability to work independently and as part of a team in a fast-paced, target-driven environment.Attention to detail, organizational skills, and the ability to multitask effectively.Flexibility to work irregular hours, including evenings, weekends, and public holidays, as required

in the travel industry. Work Experience: 2 years +

Company Location: Rajouri Garden, Delhi

Total Manpower Required: 10

**Job Types**: Full-time, Fresher

**Salary**: ₹18,648.77 - ₹31,725.49 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

**Experience**:

- total work: 2 years (preferred)

**Speak with the employer**
+91 09212363313


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