Customer Care Executive

3 weeks ago


Navi Mumbai, India Chemcleanzio India Pvt Ltd Full time

Answer phone calls in a more professional manner and provide information about products and services as required by the callers
- They are responsible for taking or cancelling orders, and obtaining details of customer complaints
- Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments
- Render administrative support to other customer care team members when the need arises, or as instructed
- Follow up customers and their complaints; ensuring that customer’s requests are attended to accordingly
- Manage a team of customer service representatives in dealing with complaints and inquiries. This will depend on the size of the company
- Establish and monitor the standards for customer service in the company. This is achieved using a recognized and comprehensive benchmark
- Identify tasks critical to keeping customer satisfaction levels in check
- Select, hire, and train new team members
- Network with various departments and groups that are involved in customer support, orders, and processing
- Ensure maximized productivity and minimized costs
- Encourage and motivate team members for continuance of quality service delivery

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (required)



  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSGenerate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using thFUNCTIONAL AREACustomer care Executive,Customer care executive jobs in Mumbai,Customer care...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILS1) New sales opportunities through lead follow-up and outbound cold calls and emails.2) Research on Industrial and Non Industrial Projects across India3) Find correct person to reach through self-research and passing through Operator/Reception4) Understand customer needs and requirements5) Route qualified opportunities to the appropriate sales...


  • Navi Mumbai, India timesjobs Full time

    JOB DETAILS1) New sales opportunities through lead follow-up and outbound cold calls and emails.2) Research on Industrial and Non Industrial Projects across India3) Find correct person to reach through self-research and passing through Operator/Reception4) Understand customer needs and requirements5) Route qualified opportunities to the appropriate sales...


  • Navi Mumbai, India timesjobs Full time

    JOB DETAILS1) New sales opportunities through lead follow-up and outbound cold calls and emails.2) Research on Industrial and Non Industrial Projects across India3) Find correct person to reach through self-research and passing through Operator/Reception4) Understand customer needs and requirements5) Route qualified opportunities to the appropriate sales...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILS1) New sales opportunities through lead follow-up and outbound cold calls and emails.2) Research on Industrial and Non Industrial Projects across India3) Find correct person to reach through self-research and passing through Operator/Reception4) Understand customer needs and requirements5) Route qualified opportunities to the appropriate sales...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILS1 Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete2 Accepts all orders (from customer or overseas office) and processes them for handover to...


  • Navi Mumbai, India timesjobs Full time

    JOB DETAILS1 Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete2 Accepts all orders (from customer or overseas office) and processes them for handover to...


  • Navi Mumbai, India timesjobs Full time

    JOB DETAILS1 Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete2 Accepts all orders (from customer or overseas office) and processes them for handover to...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILS1 Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete2 Accepts all orders (from customer or overseas office) and processes them for handover to...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    SALARY: 15 to 20kLOCATION:Mumbai,Navi-Mumbai,ThaneVACANCIES: 3QUALIFICATION:GraduationMALE/FEMALE:BothEXPERIENCE: 1 to 2 yearsJOB DETAILS To Attend the outbound calls of customers To identify and convert the opportunities for cross selling Responsible for quality communication and customer servicing Ensure customer delight and consistent service...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    SALARY: 15 to 20kLOCATION:Mumbai,Navi-Mumbai,ThaneVACANCIES: 3QUALIFICATION:GraduationMALE/FEMALE:BothEXPERIENCE: 1 to 2 yearsJOB DETAILS To Attend the outbound calls of customers To identify and convert the opportunities for cross selling Responsible for quality communication and customer servicing Ensure customer delight and consistent service...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    SALARY: 18 to 22kJOB DETAILS1. we are looking for dynamic people with amazing command over languageA knack for empathizing and communicating with patient families to take them on a hassle-free journey of quick recovery at their homes.The job typically entails reaching out to the potential leads, that have been generated through the website or offline...


  • Navi Mumbai, India timesjobs Full time

    SALARY: 18 to 22kJOB DETAILS1. we are looking for dynamic people with amazing command over language2. A knack for empathizing and communicating with patient families to take them on a hassle-free journey of quick recovery at their homes.3. The job typically entails reaching out to the potential leads, that have been generated through the website or offline...


  • Navi Mumbai, India timesjobs Full time

    SALARY: 18 to 22kJOB DETAILS1. we are looking for dynamic people with amazing command over language2. A knack for empathizing and communicating with patient families to take them on a hassle-free journey of quick recovery at their homes.3. The job typically entails reaching out to the potential leads, that have been generated through the website or offline...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    SALARY: 18 to 22kJOB DETAILS1. we are looking for dynamic people with amazing command over languageA knack for empathizing and communicating with patient families to take them on a hassle-free journey of quick recovery at their homes.The job typically entails reaching out to the potential leads, that have been generated through the website or offline...


  • navi mumbai, India Adhaan Solution Full time

    Hiring for 10 Customer Care Executive Jobs in Ghansoli, for Freshers, Required Educational Qualification is : Higher Secondary with Good knowledge in Malayalam, Malayalam etc.Malayalam language only


  • Navi Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    Job Opportunity: Customer Care Executive We're hiring Customer Care Executives for day shifts (10 AM - 7 PM) in Navi Mumbai! If you have excellent English communication skills, can start immediately, and are ready to provide top-notch customer service, we want to meet you. Position: Customer Care Executive Shift: Day Shift (10 AM - 7 PM) Week Off: Fixed...


  • Navi Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    Job Opportunity: Customer Care Executive We're hiring Customer Care Executives for day shifts (10 AM - 7 PM) in Navi Mumbai! If you have excellent English communication skills, can start immediately, and are ready to provide top-notch customer service, we want to meet you. Position: Customer Care Executive Shift: Day Shift (10 AM - 7 PM) Week Off: Fixed...


  • Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    **Job Title**: Customer Care Executive **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Take/cancel orders - Record details of complaints - Maintain positive customer relationships **Skills**:Communication skills **Qualifications**: - H.S. (12th) pass or any...


  • Navi Mumbai, India ARME Consulting Full time

    **Urgent Hiring for a BPO in Navi Mumbai.** **Position**: Customer care executive **Location**: Turbhe, Navi Mumbai **Budget**: Upto 20k(As per Experience)+ Allowances **Note**: - Graduate or HSC Freshers are also eligible - Rotational off. - Work from Office only. **Requirements**: - Graduate Freshers are also eligible **Salary**: ₹12,000.00 -...