Bank Teller

6 months ago


Bengaluru Karnataka, India ZealCross Private Limited Full time

CREDIT RECOLLECTION EXECUTIVE

Key Responsibilities:
1.Debt Collection:

- Implementing effective strategies to recover outstanding amounts while maintaining a professional and customer-centric approach.

2.Negotiation and Resolution:

- Negotiating payment plans and settlements with clients to reach mutually agreeable terms.
- Analyzing financial situations and providing solutions for clients facing difficulties in meeting their payment obligations.

3.Record Keeping:

- Maintaining accurate and up-to-date records of all interactions with clients, including payment agreements, promises to pay, and any other relevant information.

4.Communication:

- Collaborating with other departments, such as sales and customer service, to obtain necessary information for effective debt recovery.
- Providing regular updates to management on the status of outstanding debts and collections efforts.

5.Compliance:

- Ensuring compliance with all relevant regulations and company policies related to debt collection practices.
- Keeping abreast of changes in regulations affecting debt collection and implementing necessary adjustments to processes.

Qualifications:

- Should be fluent in Malayalam, English and Hindi
- Proven experience in credit collection or a related financial role.
- Strong knowledge of financial principles and debt collection practices.
- Excellent communication and negotiation skills.
- Ability to handle difficult conversations and remain calm under pressure.
- Detail-oriented with strong organizational skills.
- Familiarity with relevant legal and regulatory requirements.

Attributes:

- Results-driven with a focus on meeting and exceeding collection targets.
- Professional demeanor and strong interpersonal skills.
- Analytical mindset with the ability to assess financial situations and propose effective solutions.
- Adaptability to handle a diverse range of debtors and situations.

**Job Types**: Full-time, Permanent

**Salary**: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- credit collection: 1 year (required)

**Language**:

- English (required)
- Malayalam (required)

Ability to Commute:

- Banglore, Karnataka (required)

Ability to Relocate:

- Banglore, Karnataka: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 7483738112


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