Tele Caller/backend Operator

3 weeks ago


Mumbai, India Blinkonline Full time

Opening for Telle caller / Customer care executive for ecommerce

Job Desciption:
We are looking for a female enthusiastic Telecaller Representative for our ecommerce store.

Responsibilities and Duties:

- Contact customers who have placed the order & inform them about a ordered product & taking order confirmation from them.
- Contacting customers who return the product & keep records of their reason of cancellation
- Document all customer interactions and update required trackers.
- Making various reports based on customers’ data for analysis
- Proactively providing customers with the status of their orders
- Answer questions about products or the company
- Handle grievances to preserve the company's reputation
- Keep records of calls and sales and note useful information
- Shopify Experience is beneficial

Qualifications and Skills:

- Good English & hindi verbal and written communication skills
- Excellent communication and interpersonal skills
- Should have good knowledge of basic word & excel
- Ability to multitask and meet deadlines while maintaining attention to detail

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**

+91-XXXXXXXXXX


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