Tele Caller Executive

2 months ago


Delhi Delhi, India REAL ESTATE Full time

**Job description**

We are seeking enthusiastic and customer-oriented individuals to join our team as Tele callers.

If you have excellent communication skills and a passion for engaging with people, we encourage you to apply.

Exceptional communication and the capacity to switch up speaking approach
The capacity to adjust to challenging circumstances
The capacity to adjust to challenging circumstances

Should be fluent in English & Hindi.

**Key Responsibilities**:
**1.Customer Engagement**:

- Handle inbound calls from existing and potential customers.
- Address customer inquiries, complaints, and feedback in a professional and courteous manner.
- Provide accurate information about our services, pricing, and promotions.

**2. Lead Management**:

- Maintain accurate records of customer interactions, including details of inquiries, complaints, or comments.
- Update customer databases with contact information and call outcomes.
- Follow up with leads and prospects to nurture relationships and encourage conversions.

**3.Targets and Reporting**:

- Meet or exceed daily, weekly, and monthly targets for call volume and sales conversions.
- Prepare regular reports on call activities, conversion rates, and customer feedback.
- Collaborate with the sales and marketing teams to optimize calling strategies and improve outcomes.

**Qualifications**:

- High school diploma or equivalent; additional education or training in communication or sales is a plus.
- Proven experience in telemarketing, customer service, or sales roles.
- Excellent verbal communication skills with a clear and pleasant telephone manner.
- Strong persuasion and negotiation skills.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Basic computer skills.

**Role: TELECALLING EXECUTIVE**

**Industry Type**:REAL ESTATE DEVELOPER LTD COMPANY

**Department**:CUSTOMER CARE

**Location of Job**:

- Dwarka,New Delhi

**Employment Type**:Full Time, Permanent

**Salary**:

- Upto 20k

**Experience**:

- Min 1-5yrs

Thanks

Neetu Arora

Zenith Resource Management

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- New Delhi, Delhi (required)

Ability to Relocate:

- New Delhi, Delhi: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
9760112138


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