Clinic Receptionist
2 months ago
*Key Responsibilities:*
- Greet and welcome patients warmly and professionally.
- Manage patient check-in and check-out processes.
- Schedule and confirm patient appointments with doctors as per availability.
- Answer phone calls, address patient queries, and provide information about services.
- Maintain and update patient records accurately and confidentially.
- Coordinate with medical staff to ensure timely patient flow and efficient clinic operations.
- Handle patient concerns and escalate issues to the appropriate personnel when necessary.
- Maintain a clean and organized reception area.
*Qualifications:*
- Basic educational qualifications 12+/Diploma or equivalent; additional education or certifications in medical administration is a plus.
- Previous experience as a receptionist or in a customer service role.
- Basic computer skills and knowledge of MS Office.
- Excellent communication and interpersonal skills.
- Compassionate and patient-focused attitude.
- Language skills in Hindi, Telugu, and English are a plus.
*Benefits*:
- Competitive salary
- Paid time off and holidays
- Friendly and supportive work environment
Pay: ₹15,000.00 - ₹17,000.00 per month
Schedule:
- Fixed shift
Supplemental Pay:
- Performance bonus
**Experience**:
- Front desk - Receptionist: 1 year (required)
**Language**:
- Telugu (required)
Work Location: In person
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