Problem Coordinator
4 weeks ago
Pune, India; Hyderabad, India
- 2954164
**Do**
- RESPONSIBILITIES_
- _ Ensures Problems are properly identified (both proactive andreactive), classified and logged by Problem Analysts_
- _ Ensures IT managers or Team Leads are properly identifying andcommitting resources to perform all Problem Management activities_
- _ Ensures that the individual activities of the process arecarried out with regards to agreed service quality levels_
- _ Ensures Problem Analysts are adhering to the Problem ManagementProcess_
- _ Provides status updates on problems and known errors_
- _ Provides guidance, direction and coaching on Problem Managementactivities_
- _ Contributes to Continuous Process Improvement activities byidentifying training opportunities for Problem Management team,improvement opportunities for the tools and improvement opportunitiesfor the process_
- _ Functions as point of escalation for Problem Management Analysts_
- _ Conducts Problem Reviews_
- _ Responsible for liaising with and providing reports to otherService Management functions_
- _ Works with Service Desk, Incident Management, etc. and ProblemAnalyst(s) to determine whether to perform Root Cause Analysis or toimplement identified solutions_
- _ Coordinates with Incident Management, Change Management, andConfiguration_
- _ Management to ensure correct and consistent data is provided tothe Problem Management process_
- _ Coordinates Problem Analysts’ time for problem resolutionand proactive analysis_
- KEY SKILLS AND COMPETENCIES_
- _ 8-10 years of ITSM exp, atleast 3-4 years in problem mgmt._
- _ Strong communication and presentation skills_
- _ Technical knowledge_
- _ Good understanding of statistical and analytical principles andprocesses_
- _ ITIL V4 / 2011 Foundation or Intermediate certification_
- _ Capable to collaborate with Multiple Technical towers, face theCustomer, coordinate with the Vendors_
Business MSI Multi Sourcing Integration
-
Problem Coordinator
3 weeks ago
pune, India Wipro Full timeDo RESPONSIBILITIES Ensures Problems are properly identified (both proactive and reactive), classified and logged by Problem Analysts Ensures IT managers or Team Leads are properly identifying and committing resources to perform all Problem Management activities Ensures that the individual activities of the process are carried out with regards to agreed...
-
Problem Coordinator
4 days ago
pune, India Wipro Full timeDo RESPONSIBILITIES Ensures Problems are properly identified (both proactive and reactive), classified and logged by Problem Analysts Ensures IT managers or Team Leads are properly identifying and committing resources to perform all Problem Management activities Ensures that the individual activities of the process are carried out with regards to agreed...
-
Problem Coordinator
3 days ago
Pune, India Wipro Limited Full timeOverview: **Do** - RESPONSIBILITIES_ - _ Ensures Problems are properly identified (both proactive andreactive), classified and logged by Problem Analysts_ - _ Ensures IT managers or Team Leads are properly identifying andcommitting resources to perform all Problem Management activities_ - _ Ensures that the individual activities of the process arecarried out...
-
IT Coordinator
2 months ago
Pune, India Maven Tech Services Full time**IT Coordinator Responsibilities**: - Coordination between IT users and Service providers (Internal / External) - Managing and maintaining a company's technological equipment, such as computers, tablets, and smartphones. - Installing, upgrading, and managing software and hardware on company devices. - Managing all software licensing. - Keeping an inventory...
-
IT Coordinator
5 days ago
Pune, India Maven Tech Services Full time**IT Coordinator Responsibilities**: - Coordination between IT users and Service providers (Internal / External) - Managing and maintaining a company's technological equipment, such as computers, tablets, and smartphones. - Installing, upgrading, and managing software and hardware on company devices. - Managing all software licensing. - Keeping an inventory...
-
IT Coordinator
5 days ago
Pune, India Maven Tech Services Full time**IT Coordinator Responsibilities**: - Coordination between IT users and Service providers (Internal / External) - Managing and maintaining a company's technological equipment, such as computers, tablets, and smartphones. - Installing, upgrading, and managing software and hardware on company devices. - Managing all software licensing. - Keeping an inventory...
-
Sales Coordinator
5 days ago
Pune, India PrimoHunt Global Services Full timeWe have urgent requirement for "Sales coordinator / Inside Sales Engineer in Pune" post in Pune. Pl Refer your friends. Job Profile: Qualification: Diploma or BE in Electrical, Electronics or Instrumentation or Bsc / Msc Electronics Experience: 2 to 5 year in sales coordinator / Inside sales activities for VFD products Location: near Pune station in...
-
Academic Coordinator
2 weeks ago
Pune, India Sri Balaji University,Pune Full timeSri Balaji University is looking for Academic Coordinators & Senior Academic Coordinators in the following departments: Requirements: Graduation in any field. 2-3 years of experience Excellent communication skills in English and Hindi both written and verbal. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to work with service...
-
Academic Coordinator
4 weeks ago
pune, India Sri Balaji University,Pune Full timeSri Balaji University is looking for Academic Coordinators & Senior Academic Coordinators in the following departments:Requirements:Graduation in any field.2-3 years of experienceExcellent communication skills in English and Hindi both written and verbal.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).Ability to work with service management...
-
Academic Coordinator
4 days ago
pune, India Sri Balaji University,Pune Full timeSri Balaji University is looking for Academic Coordinators & Senior Academic Coordinators in the following departments:Requirements:Graduation in any field.2-3 years of experienceExcellent communication skills in English and Hindi both written and verbal.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).Ability to work with service management...
-
Process Coordinator
3 days ago
Pune, India Arch Recruiting solutions Full timeJOB PURPOSE The process Coordinator would be responsible for supporting the MD in carrying out his day-to-day operations. This would mean managing the process with the organization and ensuring that all the people stick to the process designed by the organization. Process Coordinator would liaise with the members at all leverls across business in order to...
-
Academic Coordinator
1 month ago
Pune, India Itvedant Full timeDepartment - Operations **Experience**: - Minimum 1 years Employment type: - Full-Time **Location**: - Pune **About Us**: Itvedant was started with the aim of bridging the gap between education and skills needed for the job with an intense passion for teaching. We are looking for dynamic and passionate people from the software industry to be a part of...
-
Academic Coordinator
3 weeks ago
pune, India Vijaya Management Services Full timeJOB DESCRIPTION : Academic CoordinatorResponsibilities and Duties:? Ensuring that all the academic batches are run smoothly on a daily basis.? Allotting batches to students respectively as per the batch mode wise, i.e.Weekdays Batch / Weekend Batch? Managing all the operational activities and day to day life-cycle of the institutesuch as batch formation and...
-
Academic Coordinator
4 days ago
pune, India Vijaya Management Services Full timeJOB DESCRIPTION : Academic CoordinatorResponsibilities and Duties:? Ensuring that all the academic batches are run smoothly on a daily basis.? Allotting batches to students respectively as per the batch mode wise, i.e.Weekdays Batch / Weekend Batch? Managing all the operational activities and day to day life-cycle of the institutesuch as batch formation and...
-
Project Coordinator
1 month ago
Pune, India TransPerfect Full timeTransPerfect Is More Than Just a Job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. The Project Coordinator works closely with their manager in the execution of the projects according to project...
-
Pageant Coordinator
5 days ago
Pune, India Unexo General Trading Company Full timeJob summary: To organize a beauty contest to select presentable, popular and social personalities to work with in different capacities. **Qualifications** - Minimum of a first degree - Project management experience is compulsory - 2 - 5 year experience in beauty pageant coordination or something related - Planning and Organisation and Co-ordination skills -...
-
Project Coordinator
3 days ago
Pune, India JISA Softech Full time**Job Location: Pune** **Experience: Fresher** **Role: Project Co-ordination** **Requirements: 1** **Core Skills**: - Bachelor’s Degree in Business Administration or related field - Strong proficiency in Microsoft Excel, Word, and Access - Demonstrated understanding of project management concepts - Strong written and verbal communication skills -...
-
Academic Coordinator
4 weeks ago
Pune, India Sri Balaji University,Pune Full timeSri Balaji University is looking for Academic Coordinators & Senior Academic Coordinators in the following departments:Requirements:Graduation in any field.2-3 years of experienceExcellent communication skills in English and Hindi both written and verbal.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).Ability to work with service management...
-
Academic Coordinator
4 weeks ago
pune, India Sri Balaji University,Pune Full timeSri Balaji University is looking for Academic Coordinators & Senior Academic Coordinators in the following departments: Requirements: Graduation in any field. 2-3 years of experience Excellent communication skills in English and Hindi both written and verbal. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to work with service...
-
Academic Coordinator
4 weeks ago
Pune, India Sri Balaji University,Pune Full timeSri Balaji University is looking for Academic Coordinators & Senior Academic Coordinators in the following departments:Requirements:Graduation in any field.2-3 years of experienceExcellent communication skills in English and Hindi both written and verbal.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).Ability to work with service management...