Insurance Claim Support
2 months ago
**Hiring Insurance -Claims Support L2**
Location: Infopark, Kakkand (Work from Office)
Experience: Minimum 1.5 years in **Insurance back-office processes, preferably in Claims support**
**Educational Requirements**:
- Graduates or Postgraduates, preferably with a Commerce background.
- Joining Date: Immediate (4th or 5th October 2024)
**Basic Requirements**:
- Minimum 1.5 years of experience in BPO Insurance back-office processes, with a preference for Claims support.
**Skills Required**:
- Typing Speed: 35+ words per minute with 90% accuracy (preferred)
- Comprehension: Ability to understand and paraphrase problem statements.
- Analytical & Numerical Skills: Proficiency in basic mathematics and problem analysis.
- Pattern Recognition: Ability to recognize patterns and identify the big picture in various documents.
- Communication: Excellent verbal and written communication skills.
**Key Responsibilities**:
- Excellent verbal and written communication skills.
- Willingness to work in rotational night shifts.
- Must be available for Work from Office (WFO) in Kochi.
- Immediate availability for joining on the 4th or 5th of October 2024.
- Quality Audits: Conduct quality checks on associates' work, provide constructive feedback, and coach team members.
- Team Support: Assist frontline associates with queries, referrals, and support trainees.
- Complex Accounts Handling: Manage and resolve complex account issues while providing on-the-job training for new hires.
- Training: Conduct process-related training sessions for the team as and when required.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹45,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
- US shift
Supplemental Pay:
- Shift allowance
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Insurance Claims: 2 years (required)
Shift availability:
- Night Shift (required)
Work Location: In person
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