Csa (Customer Supprt Associate)
2 weeks ago
External Criteria:
- **1- Age should not be less than 22 and not more than 32.**
Broad scope of work for Customer Service Associate (CSAs) to be posted
at Asset Recovery Vertical
The CSAs will be broadly responsible for the following:
Daily monitoring of recovery data in Non-Performing Assets [NPA] accounts through
system generated reports.
To collect and analyze relevant data for reporting purposes to the Senior
management.
To assist officers in preparing recovery related reports/other relevant reports to be
furnished to Top Management at regular intervals.
To assist in various audit/statutory audit / RBI Audit / Accounting/Closing related
works.
To draft office notes related to various tasks assigned for perusal and approval of
delegated authority.
correspondences/online communication platforms etc. for collating requisite data for
recovery monitoring purposes and onward submission to senior management.
Organizing Teams Meeting
To assist in submission of periodical data to Regulator / Govt. Institutions / Statutory
Authorities.
To engage/follow up and co-ordinate with Other Verticals/Cells/Departments for
assigned tasks to ensure smooth functioning of work at ARV.
Any other task/instructions assigned related to Asset Recovery Vertical
Pre-requisites
Should have adequate working knowledge of Microsoft Word/Excel/PowerPoint 2016
and Advance Versions.
English
& Hindi languages. Should have basic knowledge of working with Microsoft
Outlook Good communication skills both in Hindi and English Good drafting
skill.
Ability to demonstrate Team-work and work synergistically with other staff to achieve
organizational goals.
Preliminary knowledge about SARFAESI Act 2002, Debt Recovery Tribunal, and
National Company Law Tribunal/Lok Adalat.
**Salary**: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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