Service Advisor

5 months ago


Panaji, India Plopdo LLP Full time

**Essential Duties and Responsibilities**:

- Ensure speedy maintenance and repair of vehicles through clear identification of customer’s needs and accurate demanded repair understanding by using probing sheet.
- Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats etc.).
- Provide clear cost estimates and keep customers informed of work progress.
- Monitor the work progress and keep customers informed of changes in cost and completion times.
- Ensure clear and precise service invoices that show parts, Labour and lubricant charges.
- Take all necessary actions to resolve customer complaints as per promised time.
- Ensure all customer vehicles are clean and ready according to the promised delivery time
- Conduct Post-Service Follow-up after 3 days of vehicles delivery to check customers satisfaction.

Pay: ₹720,000.00 - ₹840,000.00 per year

Schedule:

- Day shift
- Fixed shift

**Experience**:

- Service Advisor: 7 years (preferred)

Work Location: In person


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