Transportation Representative
3 months ago
Bachelor’s degree
10-24 months of work experience.
Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams
Proficiency in Advanced Excel (pivot tables, vlookups)
Demonstrated ability to work in a team in a very dynamic environment
Proficient in Speaking & Reading Hindi, Kannada, Telugu &English Language
Job Description for Transportation Specialist - NOC INDIA
NOC (Network Operations Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.
Purview of a Transportation Specialist
Communication with internal customers (CS, MM, LM, FC, Trans Program, HR).
Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously with mínimal supervision.
Strong analytical, mediation and problem resolution skills.
Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.
Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams.
Strong understanding of process improvement techniques
Logistics background and lean/six sigma training is a plus
Proficient in SQL, Python
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