Ticketing Executive

3 weeks ago


Gautam Budh Nagar, India SNVA Ventures Pvt Ltd Full time

**Full Job Description**

**HIRING ON **AN **URGENT BASIS **

**Urgent Opening **

**Air ticketing executive (International & Domestic process)**

Issue **tickets, **make **PNR, **handle clients **over the phone**

**Communication skills are must.**

**#Must have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)**

**Must know how to do Issue, Reissue, Cancel Tickets.**

**Excellent communication skills**

**Responsibilities and Duties**
- **Knowledge of Domestic/International Ticketing according** **needs of different clients**:

- **Resolving client’s complaint and escalations whenever required.**:

- **Supervise** **the work of office, administrative and customer service employees** **to ensure adherence to** **quality standards, deadlines, and proper procedures, correcting errors or problems.**:

- **Issuing tickets and other relevant documents**:

- **Interacting with the airline regarding refund and cancellation policies**:

- **Maintaining** **daily productivity report of agents.**:

- **Handling customer service calls regarding Reservation, flight information and Marketing schemes**

**Required Experience, Skills and Qualifications**

Minimum 2year Experience required in same field.

GALILEO & AMADEUS KNOWLEDGE REQUIRED

Schedule:

- 24*7

Application Question(s):

- Have you KNOWLEDGE GALILEO & AMADEUS?

**Experience**:

- total work: 2 year (preferred)
- GALILEO, SABRE & AMADEUS: 1 year (required)

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹60,000.00 per month

Schedule:

- Flexible shift

**Experience**:

- Amadeus (required)

**Language**:

- English (required)

Work Location: One location



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