IT Graduate Fresher Opening in Ahmedabad
1 month ago
Position: Service Desk L1
Location: Ahmedabad (Makarba)
Timings: 7:00 am to 3:00 pm/ 10:00 am to 6:00 pm/ 12:00 pm to 8:00 pm/ 3:00 pm to11:00 pm (Monday to Saturday)
Experience: upto 1 year
Qualification: Graduation is mandatory.
Role:
- Create Ticket, Define Priority,
- Follow-up with end users
- Will take remote control & resolve standard sop/kb-based issues
- Dispatch engineers, On Demand - Onsite requirements
- Escalate to L2 - New Issues, Incident, Problems
- Other co-ordination
**Salary**: ₹120,000.00 - ₹250,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
**Speak with the employer**
+91 7304555056
- Health insurance
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