Csm Intern

4 weeks ago

Mumbai Maharashtra, India LeadSquared Full time

About:
LeadSquared is a marketing automation and sales execution platform that helps businesses increase their closures, manage their pipelines, and attribute their ROI accurately and completely - to people, marketing activities, lead sources, products, and locations. It’s used by over 1500 businesses across 30 countries in Education, Healthcare, Banking, Insurance and a variety of verticals.

LeadSquared has been recognized as one of the fastest growing companies in the world:

- Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs
- Frost and Sullivan's 2019 Marketing Automation Company of the Year award
- Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia-Pacific
- Listed as Top Rates Product on G2Crowd, GetApp and TrustRadius

LeadSquared is backed by institutional investors like GAJA capital, Stakeboat Capital and angels like Jyoti Bansal.

Role:
The Customer Success team at LeadSquared is a critical element of our future success. We are looking for people who love the job of making customers happy, who love making customers successful and who can understand the pain of customers.

**Responsibilities**:

- Engage and individually manage a large volume portfolios
- Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan in regard to the successful implementation
- Oversee the successful implementation/configuration of LeadSquared’s product suite for each customer account.
- Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe
- Develop a strategy for each account that identifies their critical success factors, measurable milestones, potential obstacles and recommended plan of action
- Work collaboratively with various internal team/individuals for the best interest of the customer (engineering, sales, etc.)

Qualifications:
Bachelor’s Degree or equivalent work experience in the software industry
- Excellent written & verbal communication skills

  • Csm - Agency Tavel - Pune & Surat

    2 days ago

    Pune, Maharashtra - Surat, Gujarat, India Greataim Solution Pvt Ltd Full time

    Role Summary In the above context the CSM role is responsible to supervise the business delivery and Tie Ups primarily grow the business with profits Channel Management -Agents xef x82 xb7 Manage the daily activity of producers to ensure strong pipeline xef x82 xb7 Coach and guide to cross sell and grow the business xef x82 xb7 Make individual agents...

  • Ca- Csm

    2 days ago

    Mumbai, Maharashtra, India Cleartax Full time

    ID: 1410 | 4-8 yrs | Mumbai | careers - **About Clear** **The journey of simplicity throughout the last decade, Urged us to make things clear so that it's easier done than said.** Clear today is India's leading fintech SaaS platform, serving 3K+ enterprises, 6L+ SMEs, and 5M+ individuals, with our ITR, GST, e-Invoicing products, and more. While the journey...

  • ServiceNow Technical Consultant

    7 days ago

    Mumbai, Maharashtra, India Brainhunter Recruiting Pvt Ltd Full time

    **Job Title:** ServiceNow Technical Consultant - CSM (Customer Service Management)**Location:** Remote **Shift Time:** - 12:30 PM - 8:00 PM - 5:00 PM - 12:00 AM - 7:00 PM - 2:00 AM **Budget:** 1 LPM **Experience Required:** 4-6 years in ServiceNow development and implementation **Minimum Experience:** 5 years (3 years should be in Customer Service...

  • Business Consultant

    3 days ago

    Mumbai, Maharashtra, India Zone IT Solutions Full time

    We are seeking a highly skilled Business Consultant to join our team at Zone IT Solutions. As a Business Consultant, you will be responsible for ensuring the success of our customers by delivering exceptional customer experiences and building strong relationships with key stakeholders.About the RoleThe Customer Success Manager (CSM) role is critical to...

  • Manager, Customer Success India

    7 days ago

    Mumbai, Maharashtra, India Spotify Full time

    Sell what you love. For us and millions of users across the globe, that's Spotify. Join the Sales team and you'll build the relationships that help grow our business in existing markets and beyond. We don't just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the...

  • Customer Success Manager, Enterprise

    2 days ago

    Mumbai, Maharashtra, India Udemy Full time

    Hybrid workUdemy is headquartered in San Francisco with global offices in Australia India Ireland T xc3 xbcrkiye and other locations Our US-based offices are in San Francisco Denver and Austin This hybrid position requires two days per week in the office at the nearest hub in Mumbai Learn more about us on our About youYou re an active listener and a...

  • Client Services Manager

    7 days ago

    Mumbai, Maharashtra, India Gallagher Full time

    Overview The Client Services Manager ("CSM")' is primarily responsible for undertaking all aspects of insurance management for a varied portfolio of licensed insurance companies to maintain and improve client relationships, and the Company's performance. This role ensures client accounting records are maintained, financial statements and other financial...

  • Assistant Manager

    3 weeks ago

    Mumbai, India Decimal Technologies Full time

    About Decimal-Decimal Technologies ( is a leading fintech in India with all major banks as its customers for its platform and digital solutions. Decimal also has a lending marketplace supercharging digitization of offline channel and enhancing credit access in India. Vahana is a “Low Code Application Development (LCAP)” platform built and perfected by...

  • Assistant Manager

    2 weeks ago

    Mumbai, India Decimal Technologies Full time

    About Decimal-Decimal Technologies ( is a leading fintech in India with all major banks as its customers for its platform and digital solutions. Decimal also has a lending marketplace supercharging digitization of offline channel and enhancing credit access in India. Vahana is a “Low Code Application Development (LCAP)” platform built and perfected by...

  • Assistant Manager

    2 weeks ago

    Mumbai, Maharashtra, India Decimal Technologies Full time

    About Decimal-Decimal Technologies (www.decimaltech.com) is a leading fintech in India with all major banks as its customers for its platform and digital solutions. Decimal also has a lending marketplace supercharging digitization of offline channel and enhancing credit access in India. Vahana is a "Low Code Application Development (LCAP)" platform built and...

  • Assistant Manager

    2 weeks ago

    Mumbai, India Decimal Technologies Full time

    About Decimal-Decimal Technologies ( is a leading fintech in India with all major banks as its customers for its platform and digital solutions. Decimal also has a lending marketplace supercharging digitization of offline channel and enhancing credit access in India. Vahana is a “Low Code Application Development (LCAP)” platform built and perfected by...

  • Assistant Manager

    2 weeks ago

    Mumbai, Maharashtra, India Decimal Technologies Full time

    About Decimal-Decimal Technologies ( is a leading fintech in India with all major banks as its customers for its platform and digital solutions. Decimal also has a lending marketplace supercharging digitization of offline channel and enhancing credit access in India. Vahana is a "Low Code Application Development (LCAP)" platform built and perfected by...

  • Assistant Manager

    2 weeks ago

    Mumbai, Maharashtra, India Decimal Technologies Full time

    About Decimal-Decimal Technologies (www.decimaltech.com) is a leading fintech in India with all major banks as its customers for its platform and digital solutions. Decimal also has a lending marketplace supercharging digitization of offline channel and enhancing credit access in India. Vahana is a "Low Code Application Development (LCAP)" platform built and...

  • Assistant Manager

    3 weeks ago

    Mumbai, India Decimal Technologies Full time

    About Decimal-Decimal Technologies ( is a leading fintech in India with all major banks as its customers for its platform and digital solutions. Decimal also has a lending marketplace supercharging digitization of offline channel and enhancing credit access in India. Vahana is a “Low Code Application Development (LCAP)” platform built and perfected by...

  • Senior Key Account Manager

    3 weeks ago

    Mumbai, India Decimal Technologies Full time

    Roles and responsibilities:- Develops and maintains long-term relationships with accounts.- Generate revenue among client accounts, including upselling and cross-selling.- Collection of the raised invoices by the CSM.- Operates as the single point of contact for assigned customers.- Makes sure clients receive requested products and services in a timely...

  • Senior Key Account Manager

    3 weeks ago

    Mumbai, India Decimal Technologies Full time

    Roles and responsibilities:- Develops and maintains long-term relationships with accounts.- Generate revenue among client accounts, including upselling and cross-selling.- Collection of the raised invoices by the CSM.- Operates as the single point of contact for assigned customers.- Makes sure clients receive requested products and services in a timely...

  • Assistant Manager

    3 weeks ago

    Mumbai, India Decimal Technologies Full time

    About Decimal- Decimal Technologies (www.decimaltech.com) is a leading fintech in India with all major banks as its customers for its platform and digital solutions. Decimal also has a lending marketplace supercharging digitization of offline channel and enhancing credit access in India. Vahana is a “Low Code Application Development (LCAP)” platform...

  • Senior Program Manager

    7 days ago

    Mumbai, Maharashtra, India LRN Corporation Full time

    About LRNDo you want to use your Marketing expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.LRN is a fast-growing SaaS company providing ethics and compliance management solutions to help clients navigate complex regulatory environments and foster ethical and...

  • Customer Success Executive

    4 weeks ago

    Mumbai, Maharashtra, India Kennect Full time

    ( - No experience required - ) CSM **Kennect Technologies**: **Kennect is a SaaS Company, leading the way in Sales Performance Management** - Mumbai- 51-200- Private Limited Company**Location**: - Mumbai **Job Type**: - Full Time **Hiring contact**: - GOPIKA SHAJULAL **Remote Work Policy**: - Hybrid( 2/3days In office ) **The Role**: **Company...

  • Strategic Account Development Lead

    2 days ago

    Mumbai, Maharashtra, India Decimal Technologies Full time

    Company OverviewWe are a leading provider of innovative solutions to businesses around the world. Our mission is to deliver exceptional value to our clients through our products and services.Job DescriptionIn this role, you will be responsible for developing and maintaining long-term relationships with key clients. You will work closely with internal...