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Telephone Representative

4 months ago

Buti Bori Nagpur Maharashtra, India Smart Hygeia Full time

**About us**

Smart Hygeia is a medium business in Nottingham, MD. We are professional, agile and professional.

Our work environment includes:

- Modern office setting
- Food provided
- Modern office setting
- Growth opportunities

As a Customer Service Representative at The Rolling Pinn, you'll handle customer inquiries, process orders, coordinate deliveries, and ensure prompt order fulfillment. Your role is essential in providing exceptional service and maintaining customer satisfaction.

Key Responsibilities:
Customer Interaction: Answer inquiries and assist customers via various communication channels.(Instagram, WhatsApp, Telephone, etc). Influencer reach out.

Order Processing: Efficiently process and verify customer orders. Mark when paid and fulfilled.

Delivery Coordination: Schedule and manage delivery partners for timely order fulfillment.

Problem Resolution: Resolve customer issues and complaints in a professional and empathetic manner.

Quality Assurance: Ensure orders meet quality standards and report product issues.

Qualifications:

- Strong communication(English and Hindi) and problem-solving skills.

**Salary**: ₹10,000.00 - ₹16,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Overtime pay

**Experience**:

- total work: 2 years (preferred)

Ability to Commute:

- Buti Bori, Nagpur, Maharashtra (required)

Ability to Relocate:

- Buti Bori, Nagpur, Maharashtra: Relocate before starting work (required)

Work Location: In person

Application Deadline: 24/02/2024