Customer Services Advisor
2 weeks ago
**ADVISOR - CLIENT ADVISOR TEAM (US Clientele)**
**Responsibilities**:
2. Responding promptly, professionally, and accurately to all customer inquiries related to quotes, orders, status requests, complaints, product returns, and replacements.
3. Collaborating with internal departments to fulfill customer needs effectively.
4. Proofreading materials created by the Design team and ensuring alignment with client requirements.
5. Adhering to the company's communication guidelines and procedures with mínimal supervision.
**Qualifications**:
1. Any graduate with 2-3 years of relevant work experience.
2. Excellent verbal and written communication skills is a must.
3. Previous experience in dealing with US or international clients is a must.
4. Demonstrated ability to multitask, organize, and prioritize work as per the demands of the role.
6. Shift adherence is necessary as and when required.
**Job Types**: Full-time, Permanent
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
- US shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (required)
- Customer service: 2 years (required)
- US clients dealing: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91 9680402401
Expected Start Date: 04/09/2023
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