Solutions Dsgn

4 months ago

Pune, India UPS India Full time

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Summary**

UPS is seeking an experienced Deployment Global Specialist to work closely with our Customer Solutions Special Point on Contacts to complete the implementation of core and complex solutions, as well as reporting needs as requested. He/She assists with the implementation and deployment to help drive the approach of the customer overall project plan. If you're results-driven and have demonstrated success in a fast-paced environment, we want to hear from you

**Job Duties**
- Develop, Distribute, and Support Reports for Data/Shipping Analysis
- Work with appropriate IT functions for problem resolution requests

**Knowledge and Skills**
- Advanced knowledge and experience with MS Office Suite, particularly Access, and SharePoint
- Programming experience in various languages and web tools environments (SQL, Visual Basics, VBScript, systems oriented languages such as C++, database design, CFML, HTML, Java Script, XML, Restful, etc.)
- Team player with excellent written and oral communication skills for written and oral reports
- Strong attention to detail with ability to work independently
- Commitment to customer satisfaction
- Excellent analytical and problem solving skills with ability to adhere to strict timelines

**Work Experience**
- Very strong communication skills in English (Additional Languages of Spanish, Portuguese, French, Mandarin, and Cantonese a plus)
- Bachelor's Degree (or internationally comparable degree)
- Previous experience in a call center environment and customer service experience an asset

UPS is an equal opportunity employer - race/color/religion/sex/national origin/veteran/disability/sexual orientation/gender identity

**Employee Type**:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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