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E-commerce Executive

1 month ago

Kandivali Mumbai Maharashtra, India Shree Balaji Fashions Full time

**Job Summary**

**Responsibilities and Duties**
- Download & update daily orders & returns data from various portals like Myntra, AJIO, etc.
- Coordinate with warehouse for dispatch of all orders and ensure maximum fulfillment of daily orders
- Handle returns query for wrong returns and raise tickets for claiming re-imbursement
- Communicate with logistics partner for timely pickup of forward & reverse orders
- Loss Prevention: Actively fight Return Fraud, Chargebacks, Claims, Negative Feedback
- Communicate with logistics partner for timely delivery of orders
- Reporting gross sales & returns data on daily, weekly & monthly basis as per company MIS
- Maintain records for inventory on ERP & prepare reconciliation from time to time
- Catalog new products whenever required (This will be required only as a backup)
- Handle customer queries on social media accounts (This will be required only as a backup)

**Key Skills**

Good knowledge of Microsoft Excel, English language - Spoken and written, Experience - Minimum 1 to 2+ years of experience in Ecommerce/Retail. Previous experience in E-commerce will be an added advantage.,
Qualification - Bachelors in Commerce

Pay: ₹14,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

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