Tele Caller Executive
4 weeks ago
Designation: Telecaller Executive
Location: Shhlok Business Center, Ring Rd, Beside Apple Hospital, Udhana Darwaja, Surat, Gujarat
Experience: Freshers Can Apply.
**Responsibilities**:
- Answer Incoming Phone Calls And Address Customer Inquiries Professionally And Courteously.
- Explain The Products And Services Offered By The Company In A Clear And Concise Manner.
- Contact Existing Customers And Prospective Clients Using Provided Scripts To Promote Our Offerings.
- Engage Customers In Conversation, Build Rapport, And Identify Their Needs And Preferences.
- Obtain Accurate Customer Information And Record It In The Company's Database. Collect And Document Relevant Data, Such As Customer Feedback, Preferences, And Complaints, To Enhance Our Services.
- Proactively Resolve Customer Concerns And Complaints, Ensuring Customer Satisfaction And Retention.
- Collaborate With Team Members And Provide Regular Feedback To Improve Sales Strategies And Customer Experiences.
**Requirements**:
- Proven Experience As A Telecaller Executive Or Similar Customer Service Role Will Be Plus.
- Excellent Communication And Interpersonal Skills.
- Ability To Engage Customers, Listen Actively, And Identify Their Needs.
- Strong Persuasive Skills To Effectively Convey Product Benefits And Features.
- Good Computer Skills And The Ability To Learn New Software Applications Quickly.
- Ability To Multitask, Prioritize, And Manage Time Effectively.
- Exceptional Problem-Solving And Conflict Resolution Abilities.
- Positive Attitude And Self-Motivated.
**Salary**: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Surat, Gujarat: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- telecalling: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Speak with the employer**
+91 7260005001
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