Call Center Executive

**Call Center Executive (inbound voice process for domestic BPO)**

** Immediate Joiners Only**

**Gender**: Male and Female

**Package details: (Includes ESI, PF)**

**Fresher’s**:
INR 10,000 - INR 11,000 per month depending on fluency in English communication

INR 12,000 per month - if English is very good

INR 12,000 per month can be paid for freshers

INR 12,500 - 13,000 per month for only Tamil and English

INR 13,500 per month for those who can speak Tamil, Malayalam and English

**Mode**: Work from Office

**Experience**: 0 - 6 months of any tele-calling activity in BPO

**Location**:Nungambakkam, Chennai

**Shift timings**: 9 hours / day; Rotational shift; any one day week-off

**Requirements**:

- Immediate Joiners.
- Basic understanding of English necessary.
- Should be able to speak, read and type English.

**Roles & Responsibilities**:

- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.

**Note**:

- Test will be conducted online and can be taken on mobile.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹13,500.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mettuppalaiyam, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 9489982245