Telephony Architect

6 months ago

Bengaluru, India Xpheno Full time

**4 - 7 Year**:
**Bangalore**:
***

Telephony Architect

POSITION OVERVIEW : Telephony Architect

POSITION GENERAL DUTIES AND TASKS:
Job description:
As a Microsoft Teams Telephony Architect, your primary responsibility will be to design, configure, implement, and maintain telephony solutions using Microsoft Teams as the core platform.

You will collaborate with cross-functional teams to understand business requirements and translate them into technical specifications. Your expertise will involve integrating telephony systems, configuring call routing, and ensuring seamless communication between Microsoft Teams and traditional telephony infrastructure.

Key duties include conducting system assessments, identifying telephony integration opportunities, creating deployment plans, and overseeing the implementation process.

You will be responsible for configuring Microsoft Teams environment with Enterprise Voice using On-Premises PBX PSTN/SIP, Voice infrastructure, conducting Enterprise Voice configurations, Phone System, Direct Routing and Teams Conferencing solution including Teams meeting Broadcast, performing Network assessment and providing recommendations to remediate any underlying issues with connectivity and Network Performance, working with UCC L3 Technical team, customers and partners to ensure Office365 services including Microsoft Teams.

Responsibilities also include troubleshooting telephony-related issues, optimizing call quality, and ensuring compliance with industry standards and security protocols. Additionally, staying up-to-date with the latest telephony trends, Microsoft Teams updates, and best practices will be crucial in this role to provide innovative and efficient solutions.

Strong communication skills are essential to work with stakeholders and communicate complex technical concepts effectively.

Qualifications and requirements:
1. Education: A bachelor's degree in computer science, information technology, telecommunications, or a related field is often required. Higher education or certifications in telephony systems, Microsoft technologies, or cloud platforms are advantageous.

2. Experience: Several years of experience in telephony systems, unified communications, and Microsoft Teams administration is essential. 4-6 years of experience and very strong knowledge in supporting / maintaining Unified Communication, Skype for Business 2015 with Enterprise Voice, Microsoft Teams in an enterprise environment. Previous work as a telephony engineer, architect, or administrator is beneficial.

3. Microsoft Teams Expertise: In-depth knowledge of Microsoft Teams telephony features and capabilities, including Direct Routing, Calling Plans, and integration with SIP trunks or PBX systems.

4. Telephony Systems: Proficiency in traditional telephony systems, such as PBX, PSTN, SIP, and Vo

Salary : Not Disclosed by Recruiter

Industry : IT Software - Other

Functional Area : IT Software - Other

Role Category : Computer/IT

Employment Type : Full-Time

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