Front Desk Executive

2 months ago

Kolkata, India Utsav India Corporation Full time

This is to inform that the front executive key responsibility has been given in detail and individual is expected to carry out these specific responsibilities within regular clinical hours.

1. Patient appointment checklist for the day and updating the checked in patient and their worked done.

2. Patient next appointment date for which treatment to be noted in patient list

3. Patient scheduling appointment placement and appointment confirmation

4. Patient interaction in reception and connecting doctor and front desk

5. Patient final list with charges to be updated to clinical in-charge

6. Each patient reminder to be communicated to front desk properly without daily.

7. On Ortho day, each patient before calling to operatory, once the in -house doctor has to be consulted and then the next patient to be called.

8. Once the operatory has been used and patient walks out of the operatory, connects the assistant for disinfection of the operatory for next patient.

9. Feedback from patient to be taken and update the feedback report daily for each patient.

10. The patient list has to distributed to doctors, assistant and security staff for next day.

11. Patient registration completion with every details

12. Patient management portal reminder setting

13. Patient check in in patient portal and display in the reception waiting display

14. Patient treatment due check in and billing on treatment after a confirmation from front executive 01 or doctor.

15. Patient consent signature update before patient enters operatory.

16. Patient mailing and texting to be done for giving some set of information or case sheet.

17. Patient query attending and connecting directly to doctor

18. Patient payment track needs to be updated to clinical in-charge

19. Material requirement list to be send and mailed to purchase department

20. BASIC REQUIREMENT REPORT to be submitted and updated daily

21. Report to the Jaya Mam for the day revenue details and work done.

22. Important documents such as consent forms, patient registration forms must be filed and stored safely inside labelled folders.

23. Front desk executives must be well versed at using the Patient Management Portal, specifically the sections related to adding new patients, editing patient details, printing out forms, updating patient related documents in their ID, adding/editing/canceling appointments, sending appointment reminders, shooting feedback links and so on.

24. Ensuring you update the check-in/engaged/check-out status for each patient.

25. Maintaining a to-do list for the day. Ensuring you tick off all the items by the end of the day.

26. As a front desk executive you must be able to answer patient queries convincingly and confidently. Refer to the Patients FAQ document for reference.

27. Should confirm the appointments for the day once in the morning and the treating doctor must be informed accordingly.

28.Important patient must be attended and treated in Insignis.

29. Important patients and high value patients must not be made to wait at the reception for more than 10 minutes.

30. Handling calls, connecting patients to doctors via helpline and coordinating with lab/IT department/Maintenance department for patient related work.

31. Confirming with the patient their appointment time and sending them the appointment notification a day prior to their appointment.

32..Patient list for the next day should contain any and all outstanding amounts that have to be collected

33. Confirming with the inhouse doctor the treatment done by the patient that day and billing them accordingly.

34. Handling Patient Grievance: When a patient gets agitated for some reason, address the situation before it worsens. Inform the in-house doctor and make the patient sit inside the conference room.

35. Feedback from patients
- first time on tab after first consultation for internal purposes and Google review link to be sent to happy clients after their treatment is completed.

**Behaviour etiquette**:
1. Punctuality should be present to abide by clinical hours.

2. Polite talking style with patient with courtesy

3. Assistant should be politely coordinated for operatory management

4. No personal discussion on front desk

5. No comments or personal opinion on any patient

6. Well dressed and appearance

7. No rude communication in person or over call

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Healthcare management: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9051258732

  • Front Desk Executive

    2 months ago

    Kolkata, India Blue Sky Education Full time

    **Front desk executive**: We are looking for a professional **Front Desk Executive** to become a valuable part of our team. As the initial point of contact for our company, they have to be methodical and will be responsible for welcoming visitors, answering and directing phone calls and performing a range of administrative duties to support our...

  • Front Desk Receptionist

    2 months ago

    Kolkata, India myMD Health Care Pvt. Ltd. Full time

    Front Desk Executive Job Description A Front Desk Executive is responsible for providing excellent customer service and managing the daily operations of the front desk. The primary duties and responsibilities of a Front Desk Executive include greeting visitors, answering phones, responding to inquiries, scheduling appointments, and providing general...

  • Front Desk Executive

    2 months ago

    Kolkata, India SPL Realco Full time

    Need a Front Desk Executive Female preferred 1 to 2 year experience in Personal Secretory and Front desk management. Educational qualification : H.S. to Graduate Language preference : Hindi, English & Bengali (Both typing and speaking) For any query contact on Whatsapp : +91 9830570363 **Salary**: ₹8,086.00 - ₹22,659.25 per month **Benefits**: -...

  • Front Desk Executive

    1 week ago

    Ballygunge, Kolkata, West Bengal, India Pattern Drive Full time

    **Front Desk Executive**: Ballygunge, Kolkata, West Bengal Full-Time 1-2 years Posted 9 months ago **Department** - : Front Desk/Customer Care**Designation** - : Front Desk Executive**Interview Type** - : Normal**Salary** - : INR 10000 to 15000 per month**Age** - : 23-28 years**Employment Type** - : In-House**Shift** - : Morning**Education Level** - :...

  • Front Desk Executive

    2 months ago

    Kolkata, India Mahabodhi Hotel, Resort and Convention Centre Full time

    We are looking for a Hotel Front Desk Executive to serve as our guests’ first point of contact and manage all aspects of their accommodation. **Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting...

  • Front Desk Executive

    1 day ago

    Kolkata, India Edward Food Research & Analysis Center Limited (EFRAC) Full time

    **Front Office Executive** We are looking for a capable and friendly front office executive to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies. **Location : Rajarhat,Kolkata** **Office Time : 09:30 am to 06:30...

  • Front Desk Executive

    2 months ago

    kolkata, India White Force Full time

    Job Description: Position: Front Desk Representative Experience: Min 1 yearLocation: Ezra Street, KolkataQualification: Any graduate Responsibilities Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them...

  • Front Desk Executive

    2 months ago

    Kolkata, India Cubic Manpower & Payroll Management Company Full time

    **Greetings!!** **Hiring for you!!** **Call within 10:30 to 7** We are looking for a **Front Desk Executive **for a **Leading Chain Of Dental, Hair And Skin Clinics In India.** **Skills: - **Excellent communication skill, Presentable, Customer Handling Skill, Need to manage the customer queries and the whole front office. Basic Computer...

  • Front Desk

    1 month ago

    Kolkata, India BBLUNT Salon Full time

    The Front Desk Executive is responsible for handling All Salon Desk activities at BBLUNT Salon, effectively handling Clients and other relevant activities. **P.S: 1) People working with the Salon Industry will be preferred.** **2) People from the Spa Industry will also be preferred.** - **Roles & Responsibilities**:_ - Familiarization with BBLUNT Manual...

  • Front Desk

    3 days ago

    Kolkata, India BBLUNT Salon Full time

    The Front Desk Executive is responsible for handling All Salon Desk activities at BBLUNT Salon, effectively handling Clients and other relevant activities. **P.S: 1) People working with the Salon Industry will be preferred.** **2) People from the Spa Industry will also be preferred.** - **Roles & Responsibilities**:_ - Familiarization with BBLUNT Manual...

  • Front Desk Executive

    7 days ago

    Kolkata, India Sportiqo Fitness LLP Full time

    Responsibility: - Maintain Database - Need to handle the front desk sales part actively - Take responsibility to convince members of the gym and sale the package - Update all the details about members and conversion in Excel properly - Collect information and share with immediate reporting Skills Required - Excel Knowledge must - Minimum 1-year experience...

  • Fde (Front Desk Executive)

    7 days ago

    Kolkata, West Bengal, India TRUSTEGIC Full time

    **DT-19/11/2023** **_FDE_** (FRONT DESK EXECUTIVE)** FEMALE ONLY **LOCATION:PRINCE ANWAR SHAH ROAD-KOLKATA-WB** **SALARY:20K- UPTO** Experience: Minimum 2-4 years in Front Office,Help Desk, Customer Care. Criteria:Presentable, good communication skill, good computer knowledge. ***: - Back Office

  • Female Front Desk Executive @ Saltlake

    2 months ago

    Kolkata, West Bengal, India Associated Resource Company Full time

    We have an opening for the post of **Front Desk Executive **for **Saltlake, Kolkata.** **Location**: Saltlake, Kolkata. **Post**: Front Desk Executive **Qualification**: Graduation with good English communication skills **Experience**: Minimum 1 year of experience in **front desk management.** **Responsibilities**: Handling Front office...

  • Front Desk Receptionist

    5 days ago

    Kolkata, West Bengal, India I3 hr technologies pvt ltd. Full time

    **We are looking for a presentable Front Desk Receptionist for one of the big manufacturing units in kolkata.** **Job Position**: Front Desk Executive **Years of Experience **:1 - 3 Years as a Front Desk receptionist **Location**: Sealdah, Kolkata **JD**: Should be presentable. Good communication skills verbal as well as written Should have experience...

  • Personal Assistant Front Desk Executive

    2 months ago

    Kolkata, India SPL Realco Full time

    Need a Front Desk Executive 1 to 2 year experience in Personal Secretory and Front desk management. Educational qualification : H.S. to Graduate Language preference : Hindi, English & Bengali (Both typing and speaking) For any query contact on Whatsapp : +91 9830570363 **Salary**: ₹8,086.00 - ₹22,659.25 per month **Benefits**: - Cell phone...

  • Front Desk Executive

    1 month ago

    Kolkata, India Klizo Solutions PVT Full time

    Greeting and welcoming visitors/guests in a professional and friendly manner - Maintaining a tidy and presentable front desk with all necessary materials like pens, forms, paper, etc. - Reporting to management and performing other administrative duties - Performing light data entry tasks as required - Monitoring employee attendance and ensuring adherence to...

  • Hiring Front Desk Executive for Hotel

    1 week ago

    Kolkata, India ONE ZONE HR SOLUTION Full time

    Hiring "Front desk executive" for Hotel Industry Eligibility : Any Graduate/ PG/ Hotel management At least one year experience required as a receptionist / front desk executive/ guest service associate etc. Salary : 14000 - 15000/ - Location : Gariahat, Kolkata Male & female both can apply. **Job Types**: Full-time, Regular / Permanent **Salary**:...

  • Front Desk Executive

    1 month ago

    Kolkata, India ASC Technology Solutions Pvt. Ltd. Full time

    **Position: Front Desk Executive** **Responsibilities** **Office Management**: - Oversee the daily operations of the office, ensuring everything runs smoothly. - Maintain office supplies and equipment, and reorder as necessary. - Coordinate office repairs and maintenance. **Communication and Correspondence**: - Draft and proofread official documents,...

  • Front Desk Executive

    4 days ago

    Kolkata, India Sportiqo Fitness Full time

    Responsibility: - Maintain Database - Need to handle the front desk sales part actively - Take responsibility to convince members of the gym and sale the package - Update all the details about members and conversion in Excel properly - Collect information and share with immediate reporting Skills Required - Excel Knowledge must - Minimum 1-year experience...

  • Urgently Looking for Front Desk Executive

    1 month ago

    Kolkata, India Eklabya Group Full time

    Eklabya GROUP,one of the most recognized and well known manpower providing consultancy. We are Urgently looking for Front Desk Executive(Fresher can also apply) Designation : Front Desk Executive(Fresher can also apply) Job Location: - Kolkata (Topsia) No. Of Opening: - 1 Experience: Fresher-3Yrs **Salary**: 10,00-15,000 P.M Gender: Female...