E-commerce Executive
7 months ago
Key Responsibilities:
- Assist in the creation, editing, and maintenance of product listings particularly Etsy and E-bay Portal.
- Ensure product information, images, and pricing are accurate and up-to-date.
- Manage inventory levels and coordinate with the warehouse team for stock updates.
Customer Service:
- Resolve customer issues and complaints promptly and effectively.
- Process returns and refunds according to company policy.
Order Processing:
- Monitor and process incoming orders.
- Coordinate with shipping and logistics teams to ensure timely delivery.
- Track shipments and provide customers with updates on their orders.
Marketing Support:
- Support the creation of promotional materials and content for the website and other digital platforms.
- Analyze sales data and customer feedback to identify trends and suggest improvements.
- Perform regular checks to ensure the website is functioning correctly.
- Assist with updating website content, banners, and promotional information.
Reporting and Analysis:
- Generate regular reports on sales, traffic, and customer behavior.
- Analyze data to identify areas for improvement and support decision-making processes.
- Assist in competitor analysis and market research.
Qualifications:
- Bachelor's degree in Marketing, Business, or related field preferred.
- Proven experience in an ecommerce or retail environment.
- Excellent written and verbal communication skills.
- Strong organizational and time-management skills.
- Ability to work independently and as part of a team.
**Benefits**:
Competitive salary
Paid time off and holidays
Employee discount on products
Opportunities for professional development and growth
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
**Experience**:
- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)
Work Location: In person
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