Collection Executive

2 months ago

Arumbakkam Chennai Tamil Nadu, India Rupifi Technologies Pvt. ltd. Full time

A field money collection job typically involves collecting payments, debts, or financial transactions in person from individuals or businesses on behalf of an organization or creditor. This job is often found in industries such as debt collection, finance, and retail. Below is a general outline of a field money collection job description:
**Job Title**: Field Money Collector

**Job Summary**: Field Money Collectors are responsible for visiting specified locations, such as homes or businesses, to collect outstanding debts, payments, or financial transactions. They must maintain professionalism, adhere to legal and ethical standards, and effectively communicate with debtors to facilitate payment.

**Responsibilities**:
1. **Debt Collection**: Visit debtors' locations to collect overdue payments or debts according to the organization's policies and procedures.

2. **Payment Processing**: Accept payments from debtors, issue receipts, and provide accurate records of collected funds.

3. **Verification**: Verify the identity of debtors and the accuracy of payment amounts before accepting payments.

4. **Negotiation**: Negotiate payment arrangements or settlements with debtors when necessary, following established guidelines.

5. **Documentation**: Maintain accurate records of all interactions, including payment receipts, debtor contact information, and communication details.

6. **Compliance**: Adhere to all relevant laws, regulations, and ethical standards governing debt collection practices, including the Fair Debt Collection Practices Act (FDCPA).

7. **Communication**: Communicate effectively with debtors, addressing questions, concerns, and payment options professionally and respectfully.

8. **Report Generation**: Prepare and submit regular reports on collections activities and outstanding debts to the organization.

9. **Skip Tracing**: If necessary, use skip tracing techniques to locate debtors who have moved or changed contact information.

10. **Customer Service**: Provide excellent customer service to debtors while maintaining a firm commitment to debt recovery.

**Qualifications**:
1. **Education**: S S L C ,12th or any Degree holder

2. **Experience**: Previous experience in debt collection, customer service, or a related field is often preferred.

3. **Communication Skills**: Excellent verbal and written communication skills to interact with debtors effectively.

4. **Negotiation Skills**: Strong negotiation skills to work with debtors on payment arrangements.

5. **Persistence**: Ability to handle rejection and remain persistent in pursuing payments.

6. **Ethical Conduct**: Knowledge of and commitment to ethical debt collection practices and compliance with relevant laws and regulations.

7. **Professionalism**: Maintain a professional appearance and demeanor while representing the organization.

8. **Computer Skills**: Basic computer skills for data entry and report generation.

9. **Valid Driver's License**: A valid driver's license may be required for positions that involve travel to debtor locations.

**Working Conditions**: Field Money Collectors spend a significant amount of time outside the office, visiting debtor locations. They may work flexible hours, including evenings and weekends, to maximize their chances of contacting debtors. The job may involve dealing with challenging situations and individuals.

Please note that the specific job description and requirements may vary depending on the organization and the nature of the debts or payments being collected.

**Salary**: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 7483123696

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