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Front Office

1 month ago


Ambalathara Thiruvananthapuram Kerala, India AL ARIF HOSPITAL Full time

Manage and guide front office executives/receptionists.
- Assist Front office Manager in managing the daily workflow.
- Ability to communicate effectively with patients, visitors, and staff members. Clear verbal communication and good listening skills are crucial.
- Excellent customer service to patients and their families.
- Managing appointments, scheduling, and keeping track of patient records requires strong organizational skills and attention to detail.
- Basic understanding of medical terminology to effectively communicate with healthcare professionals and patients.
- Familiarity with electronic health records systems, appointment scheduling software, and other healthcare related software is often required.
- Handling multiple tasks simultaneously, such as answering phones, scheduling appointments

**Requirements**:

- Minimum 2+ years experience in Hotel/Hospital industry
- Graduate/Post graduate in any discipline
- Hotel management diploma preferred
- Must have excellent communication skills
- Proficiency in English language is a must
- Must have good computer knowledge and knowledge of MS Office package
- Proactive and leadership skills

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹16,000.00 per month

Schedule:

- Day shift
- Morning shift
- Weekend availability

Application Question(s):

- What is your notice period in days? can you join immediately?
- Do you have hospital/hotel experience?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Front desk/reception: 2 years (required)

**Language**:

- English (required)

Work Location: In person