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Uam
3 weeks ago
Role - UAM
- Experience - Min.4 yrs
- Location - Pune
- Mode
- WFO
- Shift - Rotational/Night Shift
**Requirements **
- Overall, 4+ years’ experience in IT Application Support / Access Management and at least 2 years’ experience in similar role
- Excellent communication skills with strong focus on listening and probing.
- Problem solving, customer focused and open to work in 24x7 environment.
- Should have good knowledge of understanding Application working architecture within Citrix environment.
- Experience in coordinating with onshore customers / Technical teams.
- Familiar with Service request / Access Management tools like Remedy, IDM, ServiceNow
- Well versed with incidence management, knowledge management and problem management
- Can do approach and capability to work in dynamically changing environment.
- Team management or SME work exp in must along with relevant skill sets
Interested can call or whatsapp
Nishi Singh
7905661467
Pay: ₹500,000.00 - ₹700,000.00 per year
Schedule:
- Day shift
**Experience**:
- total work: 4 years (required)
Work Location: In person
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