Guest Relation

4 days ago

Mahabaleshwar, India Ace Consultants Full time

WE ARE HIRING

Job designation:

- Guest Relation : Restaurant

Job location:

- Mahableshwar

**Salary**:

- 20,000-25,000

**Experience**:

- Total experience:

- 4 years of experience in a guest relations or customer service role within the hospitality industry.
- Minimum experience:

- 1 years of experience in a guest relations

Education:

- High school diploma or equivalent required.

Eligibility:

- **ONLY FEMALES**

Skillset:

- Good communication skills
- Proficiency with MS Office

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Profile Introduction**:
Join our dynamic team as a Guest Relations Specialist at [Restaurant Name]. We are committed to providing exceptional dining experiences, and as a Guest Relations Specialist, you will play a crucial role in ensuring our guests feel welcomed and valued. If you have a passion for hospitality, excellent communication skills, and a knack for creating positive guest interactions, we want to hear from you

**Responsibilities**:

- **Guest Engagement**:

- Greet and welcome guests with a warm and friendly demeanor.
- Proactively engage with guests to ensure a memorable dining experience.
- Address guest inquiries, concerns, and special requests in a prompt and professional manner.
- **Reservation Management**:

- Manage restaurant reservations, ensuring accurate bookings and timely confirmations.
- Coordinate with the kitchen and serving staff to accommodate special requests and ensure smooth service.
- **Issue Resolution**:

- Handle guest complaints and concerns with empathy and efficiency.
- Collaborate with restaurant management to resolve issues and maintain guest satisfaction.
- **Feedback Collection**:

- Collect and analyze guest feedback to identify areas for improvement.
- Communicate feedback to the management team to enhance overall guest experience.
- **Upselling and Promotion**:

- Promote restaurant offerings, specials, and loyalty programs to enhance guest engagement.
- Upsell menu items and encourage guests to explore new culinary experiences.

**Requirements**:

- **Communication Skills**:

- Excellent verbal and written communication skills.
- Ability to interact effectively with guests and team members.
- **Customer Service Focus**:

- A passion for providing exceptional customer service.
- Ability to handle challenging situations with grace and professionalism.
- **Organizational Skills**:

- Strong organizational and multitasking abilities.
- Efficient management of reservations and guest interactions.
- **Adaptability**:

- Ability to adapt to a fast-paced and dynamic restaurant environment.
- Flexibility to work evenings, weekends, and holidays.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Rotational shift

Work Location: In person

**Speak with the employer**

+91 8600149039

  • Guest Relation Executive

    3 weeks ago

    Mahabaleshwar, India Karma Royal Haathi Mahal Full time

    A Guest Relation Executive, also known as a Guest Relation Coordinator or Guest Relation Specialist, is a customer service-oriented employee who essentially greets hotel guests. - From escorting guests to rooms to assisting in arranging reservations, Guest Relation Executive ensure a pleasant and satisfying stay at a hotel. - Informing guests about updates...

  • Guest Relation Executive

    2 weeks ago

    Mahabaleshwar, India Karma Lakewood, Mahabaleshwar Full time

    We at Karma Lakewood, Mahabaleshwar are currently seeking a Guest Relations Executive to join our team and ensure that our guests receive the highest level of hospitality and satisfaction during their stay. As a Guest Relations Executive, you will be the primary point of contact for our guests, responsible for ensuring their comfort, satisfaction, and...

  • Mgr-Guest Relations

    1 month ago

    Mahabaleshwar, India Marriott International Full time

    JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the...

  • Assistant Guest Relations Manager

    4 weeks ago

    Mahabaleshwar, India Marriott International Full time

    JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the...

  • Guest Experience Expert

    5 days ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Job Number** 24096029 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Mahabaleshwar, 19/B Metgutad Panchgani-Mahabaleshwar Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Guest Service Associate

    4 weeks ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Job Number** 23207984 **Job Category** Housekeeping & Laundry **Location** Courtyard Mahabaleshwar, 19/B Metgutad Panchgani-Mahabaleshwar Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine...

  • Mgr-Guest Relations

    4 weeks ago

    mahabaleshwar, India Courtyard by Marriott Full time

    Type de Poste Management Marriott International souscrit au principe de l’égalité d’accès à l’emploi. Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus. Nous nous engageons à respecter des principes de non-discrimination envers tous les individus...

  • Spa Therapist

    4 weeks ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Additional Information** Spa Therapist **Job Number** 24097381 **Job Category** Spa **Location** Le Méridien Mahabaleshwar Resort & Spa, 211 / 212 Mahabaleshwar - Medha Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Provide massage services...

  • Wedding Booking: Resort

    3 weeks ago

    Mahabaleshwar, India Paradigm Consultancies Full time

    We are hiring Job Designation: Wedding Booking: Resort Job Location: Igatpuri **Salary**: 15,000 - 25,000 Experience: Min 2 years experience in booking/reservations in hotel industry Education: Diploma or degree in hospitality management or related field is a plus. Skills required: - Excellent communication and interpersonal skills. - Strong attention...

  • Spa Therapist

    2 weeks ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Additional Information** Spa Therapist **Job Number** 24035380 **Job Category** Spa **Location** Le Méridien Mahabaleshwar Resort & Spa, 211 / 212 Mahabaleshwar - Medha Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Provide massage services...

  • Spa Therapist

    4 weeks ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Job Number** 24046508 **Job Category** Spa **Location** Le Méridien Mahabaleshwar Resort & Spa, 211 / 212 Mahabaleshwar - Medha Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Provide massage services to guests using props and/or products....

  • Hotel Cleanliness Expert

    4 weeks ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Job Number** 24098901 **Job Category** Housekeeping & Laundry **Location** Courtyard Mahabaleshwar, 19/B Metgutad Panchgani-Mahabaleshwar Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room...

  • Front Office Executive

    1 week ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Additional Information** Front Office Executive **Job Number** 24110637 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Mahabaleshwar Resort & Spa, 211 / 212 Mahabaleshwar - Medha Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Front Office Executive

    6 days ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Additional Information** Front Office Executive **Job Number** 24059645 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Mahabaleshwar Resort & Spa, 211 / 212 Mahabaleshwar - Medha Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Front Office Executive

    3 weeks ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Job Number** 24066325 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Mahabaleshwar Resort & Spa, 211 / 212 Mahabaleshwar - Medha Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins,...

  • Hotel Cleanliness Expert

    1 month ago

    Mahabaleshwar, India Marriott International Full time

    Job Number 24091971Job Category Housekeeping & LaundryLocation Courtyard Mahabaleshwar, 19/B Metgutad Panchgani-Mahabaleshwar Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead,...

  • Housekeeping Associate

    2 weeks ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Additional Information** Housekeeping Associate **Job Number** 24105071 **Job Category** Housekeeping & Laundry **Location** Le Méridien Mahabaleshwar Resort & Spa, 211 / 212 Mahabaleshwar - Medha Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Housekeeping Associate

    4 weeks ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Additional Information** Housekeeping Associate **Job Number** 24064073 **Job Category** Housekeeping & Laundry **Location** Le Méridien Mahabaleshwar Resort & Spa, 211 / 212 Mahabaleshwar - Medha Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Housekeeping Executive

    3 weeks ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Job Number** 24051724 **Job Category** Housekeeping & Laundry **Location** Courtyard Mahabaleshwar, 19/B Metgutad Panchgani-Mahabaleshwar Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other...

  • Front Office Associate

    3 weeks ago

    Mahabaleshwar, India Marriott International, Inc Full time

    **Job Number** 24051727 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Mahabaleshwar, 19/B Metgutad Panchgani-Mahabaleshwar Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming...