Support Technician
6 months ago
**ABOUT THIS JOB**:
Nielsen is a tech company backed by over a century of forward momentum to show the world what’s next while continuing to deliver world-class technical support to our clients and colleagues — and we couldn’t do it without our support technicians.
In Nielsen, we are the market leader that drives content ratings across virtually all viewing platforms including local and national TV, streaming, digital advertising, and more. This role is in Media Platform & Core Services.
Nielsen clients span the globe and require technology support technicians who can connect the dots for their technology needs. As a Support Technician at Nielsen, you will be responsible for helping your colleagues and our clients receive current offerings per contracted commitments. You will work cross-functionally to solve client technology problems. Your clients may cut across time zones, datasets and technologies and it will be your responsibility to keep track of all the moving parts, bring people together across multiple teams and communicate with various stakeholders, including senior management. We are looking for motivated, analytical, dynamic individuals with a passion for data and technology to join our Platform & Core Services team. If you thrive in high-energy environments and if you love the idea of working across every business function, you would be a great fit for our team
**RESPONSIBILITIES**:
- Support our Daily, Monthly and Quarterly deliverables for clients
- Become an expert in using our Platform tools in order to better understand multiple client needs
- Identify data discrepancies and trend breaks within our deliverables before clients see it
- Manage assigned client workload and work with teammates to satisfy client technology requests and respond to client technology inquiries
- Help organize the competing deliveries
- Work across Product, Operations, Technology, and Client Services teams to meet client and platform objectives
- Identify and communicate systems and process enhancements and defect fixes
- Ensure issues are identified in a timely and appropriate manner
- Suggest and implement best practices
- Document processes and procedures
**QUALIFICATIONS**:
- Multiple years of experience in a customer service-oriented role in Operations, Technology or Engineering
- Experience an interest in data analysis (preferably with the ability to query data using SQL)
- Ability to prioritize, manage, and deliver on multiple work streams simultaneously; highly motivated and able to work within aggressive schedules
- Ability to analyze and evaluate problems, offer solutions and determine when more help is required or when escalation is necessary
- Action-oriented, flexible, resourceful, and able to operate effectively within a dynamic, fast-paced environment
- Time management skills and attention to detail
- Ability to work as part of a team and interact effectively with others
- Positive attitude, team player, self-starter; takes initiative, ability to work independently
-
Electrical Technician
3 months ago
Bengaluru, Karnataka, India Swati Airport Support Services Pvt Ltd Full time**Position**: Electrical Technician & Mechanical Technician **Location : Bangalore** **Qualifications**: ITI / Diploma in Electrical/Diploma in Mechanical **Experience** : 1+ Years **Responsibilities**: Electrical Installation: Assist in the installation and testing of electrical wiring, control panels, sensors, and other electrical components within the...
-
Support Technician
1 month ago
Bengaluru, Karnataka, India Ellucian Full timeUnlock Learning for All: Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all...
-
Support Technician
7 months ago
Bengaluru, Karnataka, India Nielsen Full timeNielsen is a tech company backed by over a century of forward momentum to show the world what’s next while continuing to deliver world-class technical support to our clients and colleagues — and we couldn’t do it without our support technicians. In Nielsen Media, we are the market leader that drives content ratings across virtually all viewing...
-
Desktop Support Technician
1 month ago
Bengaluru, Karnataka, India Fox Corporation Full timeOVERVIEW OF THE COMPANY Fox Corporation is seeking a Desktop Support Technician to work in our Bangalore office. The technician will be responsible for providing best in class support to all levels of Fox employees. This position will address all support, service and technology needs for Fox employees. This position requires maintaining a high degree of...
-
IT Support Technician
6 months ago
Bengaluru, Karnataka, India New Relic Full timeReq ID- FY24|G&A|#6198- Location(s)- Bangalore, India;- Work arrangement(s)- Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office)- Your opportunity- New Relic is seeking a highly motivated individual to join our IT Support team! This role incorporates Tier 1 and Tier 2 technical support, ranging...
-
Provider Support Technician
2 months ago
Bengaluru, Karnataka, India Divisions Maintenance Group Full timeJob Title: Support Technician Reports to: Service Operations Manager DMG (Divisions Maintenance Group) is on track to have record-breaking growth in terms of both revenue and job growth. As DMG develops its products and services to better serve our providers and technicians with a focus on retaining engaged, active users that deliver quality. This role is a...
-
IT Support Technician
4 months ago
Bengaluru, Karnataka, India Booking Holdings Full timeRole Description: IT Support Technician - Booking Holdings - Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. During 2022,...
-
IT Support Technician
2 months ago
Bengaluru, Karnataka, India Sinch Full timeAre you ready to put your mark on one of Sweden’s most leading tech brand? We are one of the most successful companies in the world that you probably never heard of, according to Forbes Magazine. It is the engineering team’s role to put us into the spotlight. The essence of the role **As our new ROLE you will**: As IT Support Technician you provide first...
-
IT Technician
1 month ago
Bengaluru, Karnataka, India Flexi Sourcing Private Limited Full timeWe are hiring for AC Technician in Bangalore location Experience: Minimum 1 year Qualification: Any graduation(BCA/BSC preferable) **Salary**: 15000 to 23000 Take home Job Criteria: - Minimum 1 year experience as a IT Technician - Hands on experience in Desktop support engineer, LAN, WAN, Troubleshooting, software installation - Ready to work in field -...
-
Electrical Technician
6 months ago
Bengaluru, India Swati Airport Support Services Pvt Ltd Full time**Position**: Electrical Technician & Mechanical Technician **Location : Bangalore** **Qualifications**: ITI / Diploma in Electrical/Diploma in Mechanical **Experience** : 3+ Years **Responsibilities**: Electrical Installation: Assist in the installation and testing of electrical wiring, control panels, sensors, and other electrical components within the...
-
Cctv Technician
4 months ago
Bengaluru, Karnataka, India Zinq Electronics Pvt Ltd Full time**Job Title**: CCTV Technician **Company** **Name** : Zinq Electronics PVT LTD. **Location**: 1) Bangalore **Department**: Project **Reports To**: Project Engineer **Job Summary**: We are seeking a skilled and detail-oriented CCTV Technician to join our team. The CCTV Technician will be responsible for the installation, maintenance, and troubleshooting...
-
Site Support Technician
6 months ago
Bengaluru, Karnataka, India Open Text Corporation Full time**Site Support Technician**: - Req id: 39119- Bangalore, KA, IN**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle...
-
Maintenance Technician
1 month ago
Bengaluru, Karnataka, India Nirmal Skin & Hair Clinic Full timeJob Title : Clinic Technician Location : Nirmal Skin & Hair Clinic **Job Overview** We are looking for a skilled and compassionate Clinic Technician to join our healthcare team. The Clinic Technician will be responsible for supporting doctors and medical staff, performing routine clinical tasks, and ensuring the smooth operation of the clinic to provide...
-
Service Technician
3 months ago
Bengaluru, Karnataka, India TrueLedge Full time**Service Technician** Looking for **Service Technician **in our **Bangalore** Branch for **Architect**, **Interior Design & Modular Kitchen Company** **Designation: Service Technician** **Qualification**:ITI **/ **Diploma / Degree **Experience**:1 year of experience in **equipment’s handling, installations & Technician work** **Job...
-
Echo Technician
3 weeks ago
Bengaluru, Karnataka, India Invention Placement Services Full time**Description** - Our Echo Technician will work independently to take/assess Echo views, assist the physicians in conducting procedures, and review coronary Angiography views. - He/she will have a degree in Cardiac Technology from a reputed university and be willing to relocate to Bangalore. - The technician will be exceptionally patient friendly and be a...
-
Fire Technician
3 days ago
Bengaluru, Karnataka, India Happiest Solutions Full timeJob Title Fire Technician Location Bangalore Company Blue Star Ltd Job Type Full-time Salary Competitive (dependent on experience) Experience 1-3 years Qualification ITI/Diploma in Fire Safety/Fire Engineering or equivalent Job Summary We're seeking an experienced Fire Technician to install, commission, and maintain fire safety systems for our...
-
Technician
3 weeks ago
Bengaluru, Karnataka, India Peak Performance Advisors (OPS) PVTLTD Full timeKey Responsibilities: 1. Product Demonstrations: - Conduct live product demos for customers, both in-house and on-site. - Explain the features, benefits, and usage of the products in simple terms. - Train customers on advanced operations and maintenance of the appliances. 2. After-Sales Service: - Perform installation, repair, and maintenance of small...
-
Autocad Technician
6 months ago
Bengaluru, Karnataka, India LIKO-S, a.s. Full timeBengaluru, India We are **innovative company **that is constantly improving, developing, expanding and setting trends in the field of** interior partitions**. We have our own development team and work hard to ensure that our products and services have the right added value for our customers. We offer our customers cutting-edge and innovative solutions in...
-
Autocad Technician
6 months ago
Bengaluru, Karnataka, India LIKO-S, a.s. Full timeWe are **innovative company **that is constantly improving, developing, expanding and setting trends in the field of** interior partitions**. We have our own development team and _work_ hard to ensure that our products and services have the right added value for our customers. We offer our customers cutting-edge and innovative solutions in the field of...
-
Lab Technician
6 months ago
Bengaluru, Karnataka, India Write Your Destiny Full timeWe are seeking a highly skilled and detail-oriented Lab Technician to join our dynamic team. The Lab Technician will be responsible for conducting various laboratory tests, experiments, and analyses to support scientific research and development activities. - Draw blood and IV fluids - Bachelor's degree in a relevant scientific field (e.g., biology,...