Recovery Executive
4 weeks ago
more than 2 years experience in vehicle loan and flexi loan
- Locate and contact delinquent accounts through field visits and phone calls.
- Negotiate payment arrangements with customers to resolve delinquent accounts.
- Maintain accurate records of all activities and update customer accounts as needed.
- Coordinate with other departments to ensure timely and efficient recovery of delinquent accounts.
- Provide exceptional customer service to customers and stakeholders.
- Handle customer complaints and provide appropriate solutions.
- Knowledge of collection and recovery procedures and regulations.
- Strong communication and negotiation skills.
- Contacting customers and informing them of their overdue bills.
- Advising customers on their payment options and suggesting methods of payments.
- Negotiating suitable payment plans.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Work Location: In person
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