Associate Support Integration Architect
6 months ago
Basic Qualifications
At least 2 years healthcare information technology (HCIT) consulting, HCIT support, project/program management, client relationship management and/or other client-facing or HCIT solution work experience
Bachelor's degree in Computer Engineering, Computer Science, Information Systems, Software Engineering, or related field, or equivalent relevant work experience
Preferred Qualifications & Expectations
Perform other responsibilities as assigned
Provide 24/7 on-call support as needed
Willing to travel up to 20% as needed
Willing to work additional or irregular hours as needed and allowed by local regulations
Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
Responsibilities displayed in the job posting
Manage complex client relationships with a high degree of variability
Develop and plan the execution of client domain strategy
Troubleshoot complex technical integration issues, escalating as appropriate
Analyze performance metrics and identify and propose domain stability improvement strategies
Work with cross-functional organizations to identify and evaluate packages for code compatibility
Contribute to internal team value and improvements.
Mentor and develop new associates.
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