Collection Executive

7 days ago

Bapu Nagar Jaipur Rajasthan, India Jhandewalas Foods Limited Full time

**Job Title**: Collection Executive

**Company**: Jhandewalas Foods Ltd.

**Location**: [Specify location, e.g., Jaipur/Multiple Locations]

**Department**: Accounts/Finance

**Reports To**: Collection Manager/Head of Accounts

**Position Type**: Full-Time

**Job Summary**: The Collection Executive will be responsible for monitoring accounts receivable, managing collections, and ensuring timely payments from clients/customers. The role demands a proactive approach in building and maintaining strong relationships with customers to streamline the payment process and resolve outstanding issues effectively.

**Key Responsibilities**:

- **Payment Follow-up**:

- Ensure timely collections as per the credit policies and payment terms.
- **Maintain Accounts Receivable Records**:

- Keep accurate records of customer interactions, payment commitments, and collection status.
- Update collection reports and share them with management regularly.
- **Resolve Payment Discrepancies**:

- Address and resolve any billing or payment-related disputes in coordination with internal teams (e.g., Sales, Accounts).
- Escalate unresolved issues to the appropriate departments for resolution.
- **Customer Relationship Management**:

- Build strong relationships with customers to maintain goodwill while ensuring adherence to credit timelines.
- Communicate payment terms, credit limits, and collection policies clearly.
- **Reporting**:

- Prepare and submit daily, weekly, and monthly reports on collections and outstanding accounts.
- Analyze trends in overdue payments and suggest measures to reduce defaults.
- **Collaboration**:

- Work closely with the Sales, Accounts, and Finance teams to streamline the collection process.
- Share feedback with relevant teams for improving billing and payment processes.

**Required Skills and Qualifications**:

- **Education**: Bachelor’s degree in Commerce, Finance, Business Administration, or a related field.
- **Experience**: 1-3 years of experience in collections, accounts receivable, or credit control.
- **Technical Skills**: Proficiency in MS Excel and accounting software (e.g., Tally, SAP, or ERP systems).
- **Communication Skills**: Excellent verbal and written communication skills for effective follow-ups and negotiation.
- **Problem-Solving**: Ability to resolve customer issues and maintain positive relationships.
- **Time Management**: Strong organizational skills to manage multiple accounts simultaneously.
- **Attention to Detail**: Ability to identify discrepancies in billing or payment.

**Key Competencies**:

- Negotiation and persuasion skills.
- Proactive and results-oriented approach.
- Ability to work independently and meet deadlines.
- Good analytical and reporting skills.

**Compensation**: Competitive salary based on experience and industry standards.

**Benefits**:

- PF, ESI, Gratuity, etc. as per company norms.
- Performance-based incentives.
- Other perks as applicable.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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