Hotel Front Office Executive

1 week ago

Dewas, India Utsav Hotel and Restaurant Dewas Full time

**Job Summary**

We are looking for a dynamic front office executive for our newly renovated hotel property in Dewas.

Job duties are as follows:

- Welcome guests during check-in and giving a fond farewell to guest while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Detailed information regarding arrivals and room requirements.
- Providing excellent customer service as per hotel standards.
- Check on VIP reservations, complete their pre-registration formalities.
- Co-ordinate with housekeeping for clearing of rooms.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or
discomfort to any guest.
- Give proper and complete handover to the next shift
- Should be able to handle all guests without bias or prejudice.
- Adhere to strict staff grooming and hygiene standards.

**Job Types**: Full-time, Part-time

**Salary**: ₹8,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Evening shift

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