Product & Process Trainer
2 months ago
_**Job Profile: Product & Process Trainer/Work from Office**_
- **Location: Indore, MP.**_
- **Experience: Minimum 1 year**_
**Roles & Responsibilities**:
- _Prepare Training Modules to conduct the training, Such as Product and Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training, and Induction & Etc._
- _Monitor and coach agents on grammar, pronunciation, syllable stress, and other aspects of the English language, culture, etc._
- _Provide consistent coaching and feedback to enhance employee performance._
- _Support floor training initiatives, intermittently assist in design and development of training material._
- _Provide feedback and input for training content enhancement and development._
- _Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled & knowledgeable to handle customer interactions._
- _Coach advisors on improvement in products & processes, Create learning solutions and customize training delivery._
- _Provide Financial Market Training - Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process._
- _Conduct Session on Compliance & Customer Satisfaction._
- _You shall execute & perform all such duties that may be assigned to you for time to time and we reserve its rights to change these at its discretion._
- _Minimum Graduate or Post Graduate._
- _Talkative, Enthusiastic, and Innovative._
- _Knowledge of Global Market. (Forex & Comex)_
- _Fluent English Communication, Sales & Marketing Skills require._
- **Reach us for an Interview**_
- **Call: +91 7000522272**_
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- Training & development: 1 year (required)
**Language**:
- English (required)
**Location**:
- Indore, Madhya Pradesh (required)
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