Apprentice Associate Iii

4 months ago

Bengaluru Karnataka, India Allstate Full time

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions.

**Key Responsibilities**:

- Ensure facilitation of first call resolution and customer satisfaction on all transactions handled.
- Resolve routine, complex, and unique questions/issues.
- Inputs and tracks into the appropriate databases.
- Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool.
- Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable).
- Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation.
- Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates as warranted
- Working knowledge of insurance policies and related processes and procedures.

**Education**:

- High School Diploma or GED (preferred)

**Experience**:

- 0-2 years experience (preferred)

**Supervisory Responsibilities**:

- This job does not have supervisory duties.

**Education & Experience (in lieu)**:

- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

**Primary Skills**

Consumer Protection, Customer Centricity, Customer Data Management, Digital Literacy, Inclusive Leadership, Learning Agility, Performance Management (PM), Relationship Building, Results-Oriented, Stakeholder Relationship Management

**Shift Time**

Shift A (India)

**Recruiter Info**

Sumit Roy

**About Allstate**

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

**Good Hands. Greater Together.**

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.

  • Apprentice Play

    6 months ago

    Bengaluru, Karnataka, India Enabling Leadership Full time

    ENABLING LEADERSHIP FOUNDATION Job Description: Apprentice - EL Play About Enabling Leadership We are on a mission to change the world by empowering children with life skills and leadership skills. And we are looking for interested youth to join us in our mission! We have three programs, “EL Create” (music), “EL Play” (football) and “EL...

  • Apprentice - Play (Football)

    6 months ago

    Bengaluru, Karnataka, India Enabling Leadership Foundation Full time

    Job Description: Apprentice - EL Play About Enabling Leadership We are on a mission to change the world by empowering children with life skills and leadership skills. And we are looking for interested youth to join us in our mission! We have three programs, “EL Create” (music), “EL Play” (football) and “EL Build” (Lego). They are designed to...

  • Apprentice

    6 months ago

    Bengaluru, Karnataka, India Beckman Coulter Life Sciences Full time

    Beckman Coulter Life Sciences’ mission is to empower those seeking answers to life’s most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900...

  • Apprentice- Store Operations

    6 months ago

    Bengaluru, Karnataka, India Marks & Spencer Full time

    Contract Type : Off roll / Apprentice Age : 18 - 25 Location : Stores Qualification : Any Graduate or equivalent from any discipline Skill set : Communication, Customer service skills Language Known: English, Hindi or Respective regional language Roles & Responsibilities; Key Deliverables - Ensure visual merchandising standards are adhered to and...

  • Research Associate-iii at The Department of

    2 months ago

    Manipal, Karnataka, India Manipal University Full time

    Establishing Technical Resource Centre under Centre for Evidence for Guidelines, Department of Health Research at the Department of Pharmacy Practice, Manipal College of Pharmaceutical Sciences (MCOPS), Manipal. **Position Eligibility and Job Description Remuneration** **Research** **Associate - III** **(Position: 1)** **Eligibility**: -...

  • Apprentice Associate Iii

    4 months ago

    Bengaluru, Karnataka, India Allstate Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...

  • Apprentice Associate Iii

    2 months ago

    Bengaluru, Karnataka, India Allstate Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...

  • Apprentice Associate Iii

    3 months ago

    Bengaluru, Karnataka, India Allstate Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...

  • Apprentice Associate Iii

    4 months ago

    Bengaluru, Karnataka, India Emprego IN Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...

  • Associate Iii-bpm

    1 month ago

    Bengaluru, Karnataka, India UST Global Full time

    3 - 5 Years- 1 Opening- Bangalore**Role description**: **Who we are**: At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 26,000 employees in 25 countries, we build for boundless...

  • Research Associate Iii

    6 months ago

    Bengaluru, Karnataka, India BAXTER Full time

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Device Associate III, Hardware Compute Specialist

    3 weeks ago

    Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time

    At ADCI - BLR 14 SEZ, we are seeking a highly skilled Device Associate III to join our team in the Hardware Compute Group.About the Role:This is an exciting opportunity for a motivated and detail-oriented individual to work with us in executing test case instructions, reporting discrepancies, and analyzing automated regressions. As a Device Associate, you...

  • Apprentice - Graduates

    6 months ago

    Bengaluru, India Fidelity Investments Full time

    **Job Title - Apprentice - Graduates** Are you eager to be part of something positive and work within a dynamic and collaborative team environment? At Fidelity, collaboration isn’t just about working together in our teams; it’s about improving lives together. Our success as a firm is due to the personal responsibility and pride our associates take in...

  • IT Associate

    6 months ago

    Bengaluru, Karnataka, India Arista Networks Full time

    **Company Description** Arista Networks pioneered software-driven, cognitive cloud networking for large-scale datacenter and campus environments. Arista's award-winning platforms, ranging in Ethernet speeds from 10 to 400 gigabits per second, redefine scalability, agility and resilience. Arista has shipped more than 20 million cloud networking ports...

  • Research Associate Iii

    6 months ago

    Bengaluru, Karnataka, India BAXTER Full time

    **Vantive: A New Company Built On Our Legacy** Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney...

  • Research Associate Iii

    6 months ago

    Bengaluru, Karnataka, India BAXTER Full time

    **Vantive: A New Company Built On Our Legacy** Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney...

  • Ml Data Associate Iii, Aws Bedrock

    1 month ago

    Bengaluru, Karnataka, India ADCI - Karnataka Full time

    Intermediate knowledge and hands-on experience with MS Excel. - Strong written & spoken communication skills. - Strong attention to detail and the ability to successfully manage multiple competing priorities simultaneously. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3)...

  • Ml Data Associate Iii, Aws Bedrock

    1 month ago

    Bengaluru, Karnataka, India ADCI - Karnataka Full time

    Intermediate knowledge and hands-on experience with MS Excel. - Strong written & spoken communication skills. - Strong attention to detail and the ability to successfully manage multiple competing priorities simultaneously AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3)...

  • Ml Data Associate Iii, Aws Bedrock

    1 month ago

    Bengaluru, Karnataka, India ADCI - Karnataka Full time

    Intermediate knowledge and hands-on experience with MS Excel. - Strong written & spoken communication skills. - Strong attention to detail and the ability to successfully manage multiple competing priorities simultaneously. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3)...

  • Cyber Security Apprentice

    3 weeks ago

    Bengaluru, India The City & Guilds Group Full time

    Cyber Security Apprentice We have an excellent opportunity to join City & Guilds as an Apprentice with the view to complete a Cyber Security apprenticeship at Level 4 in our Information Security & Data Privacy team. We are looking for an enthusiastic individual with a keen interest and passion for Technology and Cyber Security who is looking to develop a...