Avp Inbound

Job Title: AVP |Inbound
Location: Delhi

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Take ownership for managing risk and strengthening controls in relation to the work you do.

Working Flexibly

Hybrid Working

Structured hybrid role:
Introduction:

- A key member of the Global Corporate Team developing and maintaining relationships with a portfolio of MNCs across India based in Mumbai
- Responsible for creating a significant market presence for the Bank across Multinational Corporates primarily covering West India, including raising the profile of Barclays
- Develop new business, retain and manage a portfolio of clients, develop strong, long-term relationships in the Corporate Banking segment. The jobholder will operate in a dynamic and highly competitive marketplace.
- There will be a strong emphasis to identify and drive business development - both in terms of new business with existing customers as well as new customers
- The prime objective is to maximise sustainable Revenue growth coming through conquest income and effective X Sell of all corporate & investment products

What will you be doing?

As a Relationship Support Manager your main responsibilities will include:
Sales & Service: 75%
- Lead the on boarding process for new clients or new products to existing clients. Ensure that new/existing clients and products are set up on relevant systems.
- Work with KYC team to obtain all relevant KYC documentation
- Maintain our internal records and pipeline.
- Provide day-to-day service provision for customers.
- Co-ordinate introduction to and from other areas of the Barclays Group where appropriate and monitor outcome.
- Prepare MI for internal stakeholders and team meetings
- Prepare client meetings presentations, engaging product specialists where appropriate.
- Prepare information for and attend customer meetings.
- Assist with development of, and revisions to the Client Relationship Plan.
- Work with Relationship Directors to identify potential new customers and maintain database of potential customers.
- Ensure a robust contact strategy is in place to improve or grow client satisfaction. Accurately handle, record and prevent customer complaints in line with our regulatory requirements and ensure great customer outcomes.
- Undertake annual client reviews and make recommendations to Relationship Directors for areas of improvement.

Deal Management and Support: 15%
- Co-ordinate the execution of certain transactions and implementation of certain products, including liaising with product specialists, internal support functions and other relevant advisors to ensure a good client experience with appropriate risk management practices.
- Credit analysis and transaction management skills to work effectively with Credit Risk managers, Debt Finance specialists and Transaction Management teams to manage the evaluation and execution of large structured transactions.
- Operating in accordance with risk appetite and lending procedures.
- Working to continuously improve credit knowledge and expertise.
- Ensure high standards of data quality are maintained at all times
- Ensure compliance with mandatory Risk policies and procedures relating to credit conformance and regulatory, operational, legal risk and Financial Crime.
- Demonstration of adherence to Barclays governance policies and controls.

What we’re looking for:

- Post Graduate MBA or Chartered Accountant with extensive corporate banking experience of minimum 10 years working in banking environment with a portfolio of Multinational Corporates
- Knowledge of the Bank’s products, services and policies across corporate and investment bank required to undertake the role. Keep track of local market, regulatory changes and key players.
- Detailed knowledge and appreciation of income and growth drivers.
- Appreciation of Investment Banking products and markets and fit with CB products.

Skills that will help you in the role:

- Working closely with cross-border teams across product, coverage and infrastructure
- Credit risk management expertise
- Local market knowledge and key players.
- Comprehensive understanding of the impact of economic environment on customer’s needs and business.
- Comprehensive knowledge of mandatory risk policies and procedures relating to credit conformance and regulatory, operational and legal risk.
- Prior relationship management experience in C&IB will be a key preference
- Ability to network effectively both internally and externally is seen as crucial if the jobholder is to be successful in this role. This will inc