Jewelry Sales Executive

2 weeks ago

Mumbai Maharashtra, India Acme Services Full time

Responsibilities:
Customer Engagement and Sales:

- Greet customers warmly as they enter the store and engage them in

conversation to understand their needs and preferences.
- Showcase a deep knowledge of jewelry products, including gemstones,

metals, and designs, to assist customers in making informed purchase

decisions.
- Provide personalized recommendations based on customer preferences,

occasions, and budget considerations.
- Guide customers through the sales process, including product

demonstrations, sizing, and customization options, to ensure a seamless

shopping experience.
- Close sales transactions effectively, meet or exceed sales targets, and

upsell complementary products or services when appropriate.

Product Knowledge and Merchandising:

- Stay informed about current jewelry trends, styles, and industry

developments to effectively advise customers and enhance sales

opportunities.
- Maintain a thorough understanding of the store's inventory, including new

arrivals, promotions, and special collections.
- Ensure that jewelry displays are visually appealing, well-organized, and

properly stocked to attract customers and drive sales.

Customer Service Excellence:

- Foster long-term customer relationships by providing attentive service,

addressing inquiries or concerns, and following up on customer feedback.
- Handle customer complaints or returns professionally, resolving issues

promptly and to the customer's satisfaction.
- Demonstrate a commitment to delivering exceptional service at every

interaction, creating a positive and memorable shopping experience for

customers.

Operational Support:

- Assist with inventory management tasks, such as restocking merchandise,

conducting inventory counts, and maintaining accurate records of stock

levels.
- Process transactions accurately using point-of-sale (POS) systems,

including cash, credit card, and other payment methods.
- Collaborate with team members and store management to achieve sales

goals, implement promotional activities, and contribute to the overall

success of the store.

**Job Types**: Full-time, Permanent

**Salary**: From ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Business development: 2 years (preferred)
- Sales: 2 years (preferred)

Work Location: In person

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