Customer Support Executive(Tamil-voice Process)
6 months ago
Job Title: Customer Support Executive (Tamil - Voice Process)
Location: Cochin Info park, kakkanad, Kerala
Experience Level: 0-1 year
We are currently seeking a Customer Support Executive fluent in Tamil for our voice process team. In this role, you will be responsible for delivering exceptional customer service to our Tamil-speaking customers over the phone. If you have a strong command of the Tamil language and a passion for assisting customers, we encourage you to apply
**Responsibilities**:
- Handle inbound and outbound calls from Tamil-speaking customers with professionalism and empathy.
- Assist customers with their inquiries, provide product information, and resolve issues effectively.
- Ensure customer satisfaction by addressing concerns promptly and accurately.
- Collaborate with team members to achieve service-level targets and maintain quality standards.
- Escalate complex issues to the appropriate department for resolution when necessary.
- Continuously strive to improve customer service processes and contribute ideas for enhancement.
**Requirements**:
- Fluency in Tamil language is a mandatory requirement.
- Excellent verbal communication skills in Tamil, with the ability to articulate information clearly and concisely.
- Strong customer service orientation and a friendly demeanor.
- Ability to adapt to changing priorities and work well under pressure in a fast-paced environment.
- Good listening skills and the ability to empathize with customers' needs.
- No prior experience required; freshers are welcome to apply.
**Job Type**: Fresher
Pay: ₹10,214.10 - ₹15,000.42 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Tamil (required)
- English (required)
Work Location: In person
-
Customer Support Executive- Bank-kochi
6 months ago
Kochi, Kerala, India Teleperformance Full time**Who we Are**: **Teleperformance is a French Multi - National Company with Operations in 80+ countries, with an overall employee size of more than 4 lakh plus employees we are one of the leading Customer experience Management company in the Globe.** **Dear Job Seeker,** **Malayalam & English** **Tamil** **&* **English * ** Hindi & English** ** Kannada...
-
Female Voice Process
6 months ago
Kochi, Kerala, India Mediahawks Full time**Job Title**: Female Voice Process Executive **Location**: [Specify Location] **Job Type**: Full-time **Experience**: Freshers Welcome **Requirements**: - Fluency in English - Excellent communication skills - Ability to work in a fast-paced environment - Positive attitude and willingness to learn - Previous experience in customer service or voice...
-
Female Voice Process
6 months ago
Kochi, Kerala, India Mediahawks Full time**Job Title**: Female Voice Process Executive **Location**: [Specify Location] **Job Type**: Full-time **Experience**: Freshers Welcome **Requirements**: - Fluency in English - Excellent communication skills - Ability to work in a fast-paced environment - Positive attitude and willingness to learn - Previous experience in customer service or voice...
-
Voice Process Executive
6 months ago
Kochi, India HRQUADRANT Full time**Hiring for Voice Process** We're looking for a passionate individual to join us as International Voice Customer Support Team who can handle the queries from International customers, particularly for U.S. - Good to have customer handling, problem solving skills. - Minimum one year experience is International Voice Customer Support ( US ) **Education -...
-
Customer Support Executive
6 months ago
Kochi, India SectorQube Technolabs Private Limited Full time**The Role**: As a Customer Service Representative, you'd deliver exceptional service and solutions to customers through inbound call regarding billing inquiries, complaints, and through outbound call on latest updates in company’s product or services. Previous experience in a customer support role/Client support role is highly...
-
Customer Support
1 month ago
Kochi, Kerala, India Chris Johnson Business IT Solutions Full timeWork directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...
-
Tamil Customer Support
6 months ago
Kochi, India HRBRO PLACEMENT SERVICES Full timeWE ARE HIRING CUSTOMER RELATIONSHIP OFFICER Job Role : Customer Relationship Officer Qualification : Any Graduation Language : Must be Fluent in English + Tamil Location : Kochi Salary Structure CTC : 14,545 Gross : 14,106 Net (Takehome) : 14,000 Non leave allowance : 3000 Working days : 6 Days Working Hours : 9:00 Am to 6:00Pm **Job Types**:...
-
International Voice Process Executive
4 weeks ago
Kochi, Kerala, India ScalingUpWork Full time**Key Responsibilities**: - **Issue Resolution**: Identify customer issues or concerns and provide timely and effective solutions. Collaborate with relevant teams to resolve complex problems. - **Maintaining Customer Relationships**: Build and maintain strong relationships with international customers by offering personalized support and follow-up. -...
-
Customer Support Associate
6 months ago
Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full timeWe are hiring for Customer support Associate (Voice) Qualification - Any Degree Location : Kochi (WFO) Shift : Rotational, 5days of working, Rotational week off Age : 23-35 **Roles & Responsibilities**: - Answer phone to respond to drivers/customers inquiries w.r.t Shipping and Delivery. - Assist Drivers with the latest update on customer's...
-
Voice Process
6 months ago
Kochi, Kerala, India HRBRO PLACEMENT SERVICES Full timeWE ARE HIRING CUSTOMER RELATIONSHIP OFFICER International voice process Job Role : Customer Relationship Officer Qualification : Any Graduation Language : Must be Fluent in Malayalam Location : Kochi Salary Structure CTC : 14,545 Gross : 14,106 Net (Takehome) : 14,000 ESI benefits also there Working Days : 6 days/ week Shift : Night Shift **Job...
-
Customer Support Executive
6 months ago
Kochi, India Black and White Creations Pvt.Ltd Full timeWe are looking for a qualified Female Customer Support Executive for our advertising company to offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring...
-
Customer Support Executive
5 months ago
Kochi, Kerala, India NEO GUIDE Full timeRoles and Responsibilities: - giving prompt answers to customer questions. - Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries. - Persuasive Speaking Skills. - Ability to Use Positive Language.... - Excellent Communication Skills(written & verbal in English ).... - HINDI/ TAMIL verbal...
-
International Voice Process Executive
6 months ago
Kochi, India Affable Management Services Full timePosition: International Voice Process Executive Location: Vytilla, Kochi Experience: 3-5 years experience Educational Qualification: Bachelors degree is a must **Role Description** The Customer Relations Manager will be responsible for supervising the maintenance of building systems, managing the operations of the facility, managing vendor relationships...
-
International Voice Process Executive
6 months ago
Kochi, India Affable Management Services Full timePosition: International Voice Process Executive Location: Vytilla, Kochi Experience: 3-5 years experience Educational Qualification: Bachelors degree is a must **Role Description** The Customer Relations Manager will be responsible for supervising the maintenance of building systems, managing the operations of the facility, managing vendor relationships...
-
Telesales Executive
6 months ago
Kochi, Kerala, India Global visa online Full timeWe Are Seeking A Dynamic And Results-Oriented BDA To Drive The Sales Process Of Non-Immigrant Visas. As A Non-Immigrant Visa BDA, You Will Be Responsible For Selling Visa Services To Potential Customers, Answering Their Queries, And Guiding Them Through The Visa Application Process. Key Responsibilities Include: 1.Contacting Potential Customers By Phone Or...
-
Telesales Executive
6 months ago
Kochi, Kerala, India Syndicate Visa Service Full time**Tamil Fluency is must.** We Are Seeking A Dynamic And Results-Oriented BDA To Drive The Sales Process Of Non-Immigrant Visas. As A Non-Immigrant Visa BDA, You Will Be Responsible For Selling Visa Services To Potential Customers, Answering Their Queries, And Guiding Them Through The Visa Application Process. Key Responsibilities Include: 1.Contacting...
-
Customer Service
6 months ago
Kochi, Kerala, India Chris Johnson Business IT Solutions Full timeWork directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...
-
Customer Support Executive
6 months ago
Kochi, India Black and White Creations Pvt.Ltd Full timeWe are looking for a qualified Female Customer Support Executive for our advertising company to offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring...
-
Customer Service Representative- Bank- Kochi
4 weeks ago
Kochi, Kerala, India Teleperformance Full time**Who we Are**: **Teleperformance is a French Multi - National Company with Operations in 80+ countries, with an overall employee size of more than 4 lakh plus employees we are one of the leading Customer experience Management company in the Globe.** **Dear Job Seeker,** **Malayalam & English** **Tamil** **&* **English * ** Hindi & English** **Freshers...
-
Customer Support Executive
6 months ago
Kochi, India Recbots Full timeCustomer support executive for banking domain (voice process) will be working with both inbound and outbound calls. Handle calls from customers through toll free number. Experience: 0 - 1 years Location: Kalamassery, Kochi Language: Malayalam and English with Hindi mandatory Notice: Immediate **Job Types**: Full-time, Regular / Permanent **Salary**:...