Customer Support Executive

1 month ago


Rajajinagar Bengaluru Karnataka, India Global Associates Full time

**Responsibilities**:

- Maintaining a positive, empathic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries.
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- keeping records of customer interactions, transactions, comments, and complaints
- communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Managing a team of junior customer service process

**Job Types**: Full-time, Permanent

Pay: ₹11,676.58 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**

+91 8884008482



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