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Customer Support Executive
3 weeks ago
**Roles and Responsibilities-**
- Update and maintain customer information in the database.
- Provide customers with all the information that they require.
- Keep track of customer accounts by recording their account information and the issues they have reported.
- Handle customer complaints actively and ensure their resolution on time.
- Review customer accounts for any changes.
- Resolve customer complaints on time and ensure the quality of services is maintained.
- Handle changes in policies of the company and explain them to the customer.
**Key Skills-**
- **Should be Btech graduate.**:
- 0-2 years experience in customer handling.
- Freshers can also apply.
- Basic Computer knowledge.
- Should be a team player.
- Must be fluent in Hindi/English language.
**Salary**: ₹10,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Morning shift
Ability to commute/relocate:
- Laxmi Nagar District Centre, Patper Ganj - 110092, Delhi: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer support: 1 year (preferred)
- total work: 1 year (preferred)
- Health insurance
-
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