Tele Caller Executive

2 months ago


Noida, India Garage Media Pvt Ltd Full time

**GARAGE PRODUCTIONS**

**Profile: Telecaller**

**1. Outbound Calls**
- Initiate outbound calls to prospective students and parents.
- Provide detailed information about the institute's programs, courses, and admission procedures.
- Answer questions and address concerns to create a positive impression of the institute.

**2. Lead Generation**
- Identify and qualify potential leads through telephonic conversations.
- Maintain a database of prospective students and follow up on leads regularly.

**3. Appointment Scheduling**
- Schedule appointments for interested individuals to visit the institute or attend information sessions.

**4. Follow-up**
- Conduct follow-up calls with individuals who have expressed interest but have not yet enrolled.
- Keep track of communication history and update records in the customer relationship management (CRM) system.

**5. Feedback Collection**
- Gather feedback from students and parents about their experiences and concerns.
- Communicate feedback to the relevant departments for continuous improvement.

**6. Performance Objective**
- Meet or exceed monthly enrollment targets set by the institute.

**Qualification & Skills**
- A bachelor's degree in any relevant field is preferred.
- Excellent verbal communication skills.
- Strong interpersonal and listening skills.
- Ability to handle objections and provide persuasive responses.
- Familiarity with CRM systems and basic computer skills.
- Previous experience in telecalling or customer service is a plus.

**Preference**: Female

**Working Hours**: Monday - Saturday, 10am - 7pm

**Location**: Sector 67, Noida

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Noida, Uttar Pradesh (required)

Ability to Relocate:

- Noida, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9599077897


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